🔐 Privacy Policy – Ekal Human Resources
At Ekal Human Resources , we are committed to protecting your personal data and privacy. We strictly adhere to the Personal Data Protection Law (PDPL) issued by the Saudi Data & Artificial Intelligence Authority (SDAIA) and apply all necessary technical and administrative measures to secure your data.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, national ID/residency number, mobile number, email address, national address.
Employment/Service Data: Requested service type, worker information, contract duration, city, salary.
Financial Data: Payment information (cards, transfers, invoices).
Technical Data: IP address, browser/device type, on-site behavior.
User Communications: Support requests, complaints, or inquiries.
2. How We Use Your Information
Your data may be used for the following purposes:
To provide you with the requested services (worker hiring, contract renewal, transfer of service, etc.).
To activate and verify user accounts.
To improve user experience on our platform.
To send service-related notifications and updates.
To comply with regulatory and governmental requirements.
3. Data Sharing
We do not sell your data. However, we may share it with:
Government Entities: Such as the Ministry of Human Resources, Jawazat (Passport Office), and ZATCA when legally required.
Service Partners: Recruitment agencies and partner service providers as part of fulfilling your request.
Payment Providers: To securely process your transactions.
Legal Authorities: When required by law or legal procedures.
4. Data Protection and Security
We implement industry-standard security practices, including:
Data encryption protocols.
Secure firewalls and intrusion prevention systems.
Access control to sensitive data.
Real-time monitoring for unauthorized access or data breaches.
5. Your Rights
As per the Saudi PDPL, you have the right to:
Access your personal data.
Update or correct your information.
Request deletion of your data, within legal limits.
Object to certain types of data processing.
To exercise any of these rights, please contact us using the information provided below.
6. Cookies Policy
Our website uses cookies to enhance functionality and personalize your experience. You may control cookie usage through your browser settings.
7. WhatsApp Contact and Visit Statistics
When you tap any WhatsApp button on our website (such as “Order via WhatsApp” on a worker card or “Contact Us”), we record limited information about that visit to improve our services and follow up on your request:
The worker or service you asked about, and the page and button you used.
How you reached our website (for example a search engine, an advert or a social media platform), and the advertising campaign name, if any.
Your device type, operating system and browser, the website language, and the time of your visit.
An anonymous random visitor ID stored in your browser, to tell whether a visit is new or returning.
These statistics do not record your name, mobile number or IP address, and they give us no access to the content of your WhatsApp conversations.
A short reference code (for example “Ref: K7M3Q”) is added to your WhatsApp message so our team can match your enquiry to your visit and help you faster. You may remove it from the message before sending if you prefer.
Only the relevant Ekal team can access this data, and it is deleted automatically after no more than 12 months. You can delete the visitor ID at any time by clearing this website’s data in your browser settings. The conversations themselves take place in WhatsApp and are subject to WhatsApp’s own privacy policy.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices, and we recommend reviewing their privacy policies.
9. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be published on this page together with the date of the latest update. Continued use of our website indicates your acceptance of the revised policy.
10. Contact Us
For any privacy-related questions or requests regarding your personal data:
📧 Email: info@ekalsa.com
📞 Customer Support: 920033993
📍 Address: Riyadh, Kingdom of Saudi Arabia .
Last updated: 6 October 2026
