Why is checking the licence an essential step you can’t skip?<\/strong><\/h2>\nChecking a company’s licence isn’t a “precaution” you can skip; it is essential to protect your money and your time.<\/p>\n
A licence guarantees legal accountability<\/strong><\/h3>\nA company licensed by the Ministry of Human Resources is under government oversight. If any dispute arises, you can go to the authorities with the licence number. An unlicensed company disappears at the first problem, leaving no one to hold to account.<\/p>\n
A licence guarantees legal procedures<\/strong><\/h3>\nOnly licensed companies are allowed to issue visas and electronic contracts through the Musaned platform<\/a>. A company without a licence can’t complete the legal procedures for recruiting a worker.<\/p>\nA licence protects your financial rights<\/strong><\/h3>\nLicensed companies have official bank accounts in the company’s name, so financial dealings with them are documented and traceable. Unlicensed companies may use personal accounts, making it almost impossible to get money back in a fraud.<\/p>\n
A licence protects the worker too<\/strong><\/h3>\nA licensed company is committed to the worker’s rights (salary, insurance, accommodation, day off). A fake company may not respect anything, putting you as the employer in a difficult legal position.<\/p>\n
A licence is part of a professional experience<\/strong><\/h3>\nA licensed company works to defined standards, invests in training its staff and cares about its reputation. These standards are reflected in the quality of service you receive.<\/p>\n![\"\"](\"https:\/\/ekalsa.com\/wp-content\/uploads\/2026\/06\/5136f26e-e282-4b72-8876-30081e48ab71-1.webp\")
<\/a><\/figure>\nWhich authority issues licences to recruitment companies in Saudi Arabia?<\/strong><\/h2>\nIn the Kingdom of Saudi Arabia, the official body responsible for licensing recruitment and domestic worker mediation companies is the Ministry of Human Resources and Social Development. Every company working in this field needs an official licence from it.<\/p>\n
The role of the Ministry of Human Resources<\/strong><\/h3>\n\n- Issuing licences to new companies after checking the legal requirements.<\/li>\n
- Monitoring the work of licensed companies.<\/li>\n
- Receiving complaints against companies.<\/li>\n
- Suspending the licences of companies that break the rules.<\/li>\n
- Regularly updating the database of licensed companies.<\/li>\n<\/ul>\n
The role of the Musaned platform<\/strong><\/h3>\nMusaned is the official electronic portal for recruitment in Saudi Arabia. Every legal recruitment must go through it. The platform lets you:<\/p>\n
\n- Check the licences of companies registered on it.<\/li>\n
- Issue visas electronically.<\/li>\n
- Sign electronic contracts.<\/li>\n
- Make official payments.<\/li>\n
- Follow the status of your request.<\/li>\n<\/ul>\n
How the Ministry and Musaned work together<\/strong><\/h3>\nThe Ministry of Human Resources issues the licence, and the Musaned platform carries out the procedures. A company licensed by the Ministry can register on Musaned and work legally. Any company that doesn’t appear on Musaned is necessarily not properly licensed.<\/p>\n
How do you look up a recruitment company’s licence in Saudi Arabia on the Musaned platform?<\/strong><\/h2>\nChecking a recruitment company’s licence on Musaned is simple and needs no technical expertise. Here are the steps.<\/p>\n
Step 1: Go to the official Musaned platform<\/strong><\/h3>\nGo to the official website of the government Musaned platform. Avoid links that come through WhatsApp or unknown messages, as they may be fake sites. Search for the platform through a search engine and check the website address.<\/p>\n
Step 2: Find the company lookup feature<\/strong><\/h3>\nOn the Musaned home page there is a feature for looking up licensed recruitment companies. The interface is in Arabic and easy to use.<\/p>\n
Step 3: Enter the company name or licence number<\/strong><\/h3>\nEnter the company’s full name (such as “Ekal Human Resources”) or its licence number if you know it. The system will show you the basic information if the company exists.<\/p>\n
Step 4: Read the information shown<\/strong><\/h3>\nYou will see several key details, including:<\/p>\n
\n- The company’s full name.<\/li>\n
- Its licence number.<\/li>\n
- The licence status (active, suspended, expired).<\/li>\n
- The licence start date.<\/li>\n
- The company’s main city.<\/li>\n<\/ul>\n
Step 5: Match the information with what you have<\/strong><\/h3>\nCompare this information with what the company provides on its website, in its contact details and on staff business cards. Any mismatch calls for checking directly with customer service.<\/p>\n
If the company doesn’t appear in the results<\/strong><\/h3>\nIf the company is missing from the Musaned search results, it means one of three things:<\/p>\n
\n- The company is unlicensed (fake).<\/li>\n
- The company is licensed under a different record from the name you are dealing with (a partner or agent).<\/li>\n
- A typing error (check the spelling of the name).<\/li>\n<\/ul>\n
In every case, it calls for a complete stop and deeper checks before any step.<\/p>\n
What is the difference between a recruitment company licence in Saudi Arabia<\/strong> and a mediation licence?<\/strong><\/h2>\nIn Saudi Arabia there are two types of licence for working with domestic workers, each with its own nature. Understanding the difference helps you know what kind of service you are getting.<\/p>\n
Recruitment licence<\/strong><\/h3>\n\n- Allows the company to recruit the worker directly from the sending country.<\/li>\n
- The worker comes under the sponsorship of the sponsor (the employer).<\/li>\n
- The company handles the visa, medical tests, tickets and delivery.<\/li>\n
- The contract is directly between the sponsor and the worker.<\/li>\n<\/ul>\n
Mediation licence<\/a><\/strong><\/h3>\n\n- Allows the company to “mediate” between the sponsor and the worker.<\/li>\n
- The worker may be sponsored by the company and loaned to the family for a set period.<\/li>\n
- The procedures are relatively simpler in many cases.<\/li>\n
- The contract is between the sponsor and the mediation company.<\/li>\n<\/ul>\n
How do you choose the right type?<\/strong><\/h3>\n\n- If you want the worker under your direct sponsorship for the long term: choose a company with a recruitment licence.<\/li>\n
- If you want a short- or medium-term service with simpler procedures: choose a company with a mediation licence.<\/li>\n<\/ul>\n
Some companies hold both licences<\/strong><\/h3>\nLarge companies (including Ekal) may hold both types of licence to offer a range of services. Contact the company to find out which service is available for your needs.<\/p>\n
What information does the official licence record reveal?<\/strong><\/h2>\nThe official licence record on the Musaned platform reveals key information that shows whether a company is really trustworthy.<\/p>\n
Basic information<\/strong><\/h3>\n\n- The company’s full name (it should match the name you are dealing with).<\/li>\n
- The unique licence number.<\/li>\n
- The licence status (active \/ suspended \/ expired \/ under review).<\/li>\n
- The licence issue date.<\/li>\n
- The licensed activity (recruitment, mediation or both).<\/li>\n<\/ul>\n
Useful extra information<\/strong><\/h3>\n\n- The company’s main city.<\/li>\n
- Approved branches (if shown in the record).<\/li>\n
- The nationalities the company is allowed to recruit (in some cases).<\/li>\n
- Client ratings (if available on the platform).<\/li>\n<\/ul>\n
Warning signs in the record<\/strong><\/h3>\n\n- A “suspended” or “under review” licence \u2014 don’t deal with the company before finding out why it was suspended.<\/li>\n
- An “expired” licence \u2014 the company hasn’t renewed its licence and may have stopped working legally.<\/li>\n
- The company name on Musaned is different from the name you are dealing with \u2014 check whether it is a trading name or a fraud.<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\nTake a screenshot of the licence details before contacting the company. The screenshot serves as a reference if there is a dispute or if the information changes later.<\/p>\n
What does an expired or suspended licence mean?<\/strong><\/h2>\nA company’s licence goes through stages, and each stage means something different for your decision.<\/p>\n
Active licence<\/strong><\/h3>\nThe company has a valid licence and may work with all its permissions. You can deal with it confidently, provided you check the other signs of reliability.<\/p>\n
Suspended licence<\/strong><\/h3>\nThe licence has been temporarily suspended, usually for reasons such as:<\/p>\n
\n- Administrative violations.<\/li>\n
- Complaints from clients.<\/li>\n
- Missing required documents.<\/li>\n
- Unpaid renewal fees.<\/li>\n<\/ul>\n
The company may not work during the suspension. Any dealings with it during this period may not be legal. Find out the reason for the suspension before any step.<\/p>\n
Expired licence<\/strong><\/h3>\nThe licence has expired and hasn’t been renewed. The company isn’t legally allowed to work in recruitment. Don’t deal with it, even if it claims to be “in the process of renewing”.<\/p>\n
Licence under review<\/strong><\/h3>\nThis happens in cases that need extra assessment by the regulators. It is best to wait until the situation is clear before dealing with the company.<\/p>\n
New (recently issued) licence<\/strong><\/h3>\nA new company with a recent licence. It isn’t necessarily a bad company, but its experience is short. Check its management team, comments and reviews before dealing with it.<\/p>\n
How do you avoid fake companies in the Saudi market?<\/strong><\/h2>\nFake companies use several methods to look like real ones. Watching for certain signs protects you.<\/p>\n
Sign one: no licence on Musaned<\/strong><\/h3>\nIf the company doesn’t appear on the Musaned platform, it is either unlicensed or playing with its name. Either way, it is best avoided.<\/p>\n
Sign two: no physical premises you can visit<\/strong><\/h3>\nA licensed company has a branch or office you can visit. A fake company avoids physical visits and prefers to communicate only remotely.<\/p>\n
Sign three: impersonating well-known names<\/strong><\/h3>\nSome fraudsters impersonate well-known companies, using a similar domain (such as eikal instead of ekalsa) or a WhatsApp number close to the official one. Always check the official website and the published unified number.<\/p>\n
Sign four: no electronic contract<\/strong><\/h3>\nA licensed company issues an electronic contract through the Musaned platform. A fake company may offer a handwritten “contract” or a simple undocumented file.<\/p>\n
Sign five: unusual payment requests<\/strong><\/h3>\nTransfers to a personal account, full payment before the procedures start, requests for gift cards or non-standard payments. All are signs of fraud.<\/p>\n
How do you deal with a new company you don’t know?<\/strong><\/h3>\n\n- Look it up on Musaned first.<\/li>\n
- Look for reviews from previous clients.<\/li>\n
- Ask to see a sample contract before committing.<\/li>\n
- Visit the branch in person before any payment.<\/li>\n
- Call its unified number to confirm it is genuine.<\/li>\n<\/ul>\n
What additional documents reveal a company’s reliability?<\/strong><\/h2>\nAfter checking the licence, there are additional documents that reveal how professional and serious a company is. They don’t replace the licence but complement it.<\/p>\n
Commercial registration<\/strong><\/h3>\nEvery company in Saudi Arabia has a commercial registration with a specific number, issued by the Ministry of Commerce. The commercial registration:<\/p>\n
\n- Proves the company is legally registered.<\/li>\n
- Shows its official activity.<\/li>\n
- Contains the name of the owner or owners.<\/li>\n
- Has a start and expiry date (it is renewed periodically).<\/li>\n<\/ul>\n
Ask to see the commercial registration at the branch, or look up its number on the Ministry of Commerce’s official website to check.<\/p>\n
The company’s physical address<\/strong><\/h3>\nA serious company has a clear, published address:<\/p>\n
\n- A specific building in a known district.<\/li>\n
- You can reach and visit it.<\/li>\n
- A clear company sign.<\/li>\n
- Published opening hours.<\/li>\n<\/ul>\n
Check the address on Google Maps before visiting. If the address is only “virtual” with no actual place, that is a warning sign.<\/p>\n
Unified contact details<\/strong><\/h3>\nA licensed company has unified, published contact channels:<\/p>\n
\n- A fixed unified number (920) or (800).<\/li>\n
- An official email on the company’s domain (info@companyname.com).<\/li>\n
- An official website.<\/li>\n
- Social media accounts under the same name.<\/li>\n<\/ul>\n
Contact only through a personal mobile number, or a basic email (Gmail\/Hotmail) without an official website, is a sign the company isn’t professional.<\/p>\n
Client reviews<\/strong><\/h3>\nReviews on Google Maps, social media or review platforms should show:<\/p>\n
\n- Enough reviews (hundreds or thousands, not just dozens).<\/li>\n
- Reviews written at different times (not bunched in a short period).<\/li>\n
- Replies from the company to reviews (both positive and negative).<\/li>\n
- Realistic review content (describing specific experiences).<\/li>\n<\/ul>\n
Very few reviews, or reviews bunched on certain days, may be fake.<\/p>\n
Documented bank accounts<\/strong><\/h3>\nA serious company receives payments into bank accounts in the company’s name and states the IBAN in the electronic contract. Ekal uses Riyad Bank as its official channel, and the IBAN is included in every contract.<\/p>\n<\/a><\/figure>\nWhat is Ekal’s licence number and how can you check it?<\/strong><\/h2>\nEkal Human Resources is a Saudi company licensed by the Ministry of Human Resources and Social Development, licence no. 25. The company is fully registered on the official Musaned platform.<\/p>\n
How do you check Ekal’s licence?<\/strong><\/h3>\n\n- Go to the official Musaned platform.<\/li>\n
- Search for “Ekal Human Resources” or licence number 25.<\/li>\n
- You will see the licence details, its status and start date.<\/li>\n
- Compare the information with what is on Ekal’s official website.<\/li>\n<\/ul>\n
Ekal’s official contact channels<\/strong><\/h3>\n\n- Unified number: 920033993<\/li>\n
- Official WhatsApp: 0536033993<\/li>\n
- The official website.<\/li>\n
- 5 branches in Riyadh. Contact Ekal to find your nearest branch.<\/li>\n<\/ul>\n
A warning about impersonation attempts<\/strong><\/h3>\nIf someone contacts you claiming to be from Ekal through unofficial channels (WhatsApp from a number you haven’t verified, a message from a suspicious email), call the unified number 920033993 to check before taking any step. Don’t rely on the same channel the suspicious message came through.<\/p>\n
When should you ask for the licence number before contracting?<\/strong><\/h2>\nAsking for the licence number isn’t rude; it is a natural right and professional practice. A licensed company won’t hesitate to give you the number.<\/p>\n
In the first conversation<\/strong><\/h3>\nWhen you first contact any company, ask directly: “What is your licence number with the Ministry of Human Resources?” A quick, clear answer is a positive sign. Hesitation or reluctance is a warning sign.<\/p>\n
Before a physical visit<\/strong><\/h3>\nIf you decide to visit the company’s branch, check the licence first. Visiting an unlicensed company is a waste of time.<\/p>\n
Before paying<\/strong><\/h3>\nMake a final check of the licence before any payment. Even if you have already started talking to the company, payment is the point of no return. Look it up again to be sure.<\/p>\n
In the written contract<\/strong><\/h3>\nAsk for the licence number to be stated in the contract. A serious company states its number with pride. Reluctance to state it is, again, a negative sign.<\/p>\n
Practical advice<\/strong><\/h3>\nTreat asking for the licence as a “first test” of the company. If it responds openly and confidently, it is probably trustworthy. If it is reluctant or refuses, there is reason for doubt.<\/p>\n
What do you do if you find out that the recruitment company in Saudi Arabia<\/strong><\/strong> is unlicensed?<\/strong><\/h2>\nIf it turns out the company you are dealing with is unlicensed, act quickly and wisely.<\/p>\n
Step 1: Stop immediately<\/strong><\/h3>\nDon’t complete any procedure, don’t sign any paper, don’t send any more money. Stopping immediately protects what is left.<\/p>\n
Step 2: Keep records<\/strong><\/h3>\nKeep all correspondence, receipts, photos and WhatsApp messages. This evidence may be important for any later legal action.<\/p>\n
Step 3: Try to recover any money paid<\/strong><\/h3>\n\n- Call your bank immediately and ask them to stop any transfer in progress.<\/li>\n
- If you paid by credit card, contact the bank about the possibility of a dispute (chargeback).<\/li>\n
- Keep all the evidence to give to the bank.<\/li>\n<\/ul>\n
Step 4: Report it officially<\/strong><\/h3>\n\n- Report the unlicensed company to the Ministry of Human Resources.<\/li>\n
- Report it to the police in the case of financial fraud.<\/li>\n
- Report it to the Musaned platform to protect others.<\/li>\n
- Note: don’t publish defamatory information on social media before legal action.<\/li>\n<\/ul>\n
Step 5: Find a licensed alternative<\/strong><\/h3>\nAfter stopping dealing with the fake company, look for a licensed one. Don’t let a bad experience stop you meeting your real need. Companies such as Ekal are here to serve you legally and safely.<\/p>\n
What should you ask the company at your first meeting?<\/strong><\/h2>\nYour first meeting with a recruitment company (whether on WhatsApp, by phone or in person) is a chance to assess its professionalism. Smart questions reveal a lot before you commit.<\/p>\n
Questions about licensing and legitimacy<\/strong><\/h3>\n\n- What is your licence number with the Ministry of Human Resources?<\/li>\n
- What is your commercial registration number?<\/li>\n
- Which nationalities are you allowed to recruit?<\/li>\n
- How long have you been working in the Saudi market?<\/li>\n
- Can I see the licence document?<\/li>\n<\/ul>\n
Questions about the procedures<\/strong><\/h3>\n\n- How are the visa procedures carried out through Musaned?<\/li>\n
- Which documents do you need from me?<\/a><\/li>\n
- How long does the whole process take?<\/li>\n
- Which request statuses can I track?<\/li>\n
- When does the worker’s medical test take place?<\/li>\n<\/ul>\n
Questions about quality and guarantees<\/strong><\/h3>\n\n- How do you select workers before presenting them to clients?<\/li>\n
- Do you offer an online interview before I choose?<\/li>\n
- What are the guarantee and replacement terms?<\/li>\n
- What happens if the worker isn’t suitable after she arrives?<\/li>\n<\/ul>\n
Questions about payment<\/strong><\/h3>\n\n- Which payment methods do you accept?<\/li>\n
- Do you accept payment into a personal account? (The right answer: no)<\/li>\n
- What is the company’s official bank IBAN?<\/li>\n
- Do you provide an electronic contract before payment?<\/li>\n
- Are instalments available, and on what terms?<\/li>\n<\/ul>\n
Questions about after-handover service<\/strong><\/h3>\n\n- Whom do I contact if I have a problem after receiving the worker?<\/li>\n
- What is your average response time to client complaints?<\/li>\n
- How do you handle replacement requests?<\/li>\n<\/ul>\n
How these questions are answered is the best indicator of a company’s professionalism. Confident, clear answers are a positive sign; reluctance or evasive answers are a warning sign.<\/p>\n
What should you look out for on the company’s website?<\/strong><\/h2>\nThe company’s website is its digital shop window. Some indicators on the website reveal whether it is trustworthy.<\/p>\n
Positive signs on the website<\/strong><\/h3>\n\n- The domain is in the company’s own name, not a generic one.<\/li>\n
- A professional design with complete information.<\/li>\n
- A “Contact us” page with a physical address, unified number and official email.<\/li>\n
- An “About us” page explaining its history and management team.<\/li>\n
- An SSL certificate (the site starts with https) protecting your data.<\/li>\n
- Correct Arabic content without glaring errors.<\/li>\n<\/ul>\n
Negative signs on the website<\/strong><\/h3>\n\n- A strange domain, or one similar to a well-known company’s name.<\/li>\n
- A rushed design, or one full of mistakes.<\/li>\n
- No “Contact us” or “About us” page.<\/li>\n
- Incomplete contact details (only a personal mobile number, no address).<\/li>\n
- Machine-translated content with glaring errors.<\/li>\n
- No SSL certificate (the site starts with http without the s).<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\nBefore any financial contact, browse the whole website. A rushed or incomplete website is the front of a company that rushes its work. A professional website reflects a professional company.<\/p>\n
How does Ekal help you with the legal procedures?<\/strong><\/h2>\nEkal Human Resources handles every procedure in a legal, transparent and documented way.<\/p>\n
What Ekal provides<\/strong><\/h3>\n\n- Official licence no. 25 from the Ministry of Human Resources.<\/li>\n
- Full registration on the official Musaned platform.<\/li>\n
- 5 branches in Riyadh to make in-person visits easier.<\/li>\n
- An electronic contract through Musaned that sets out every term before payment.<\/li>\n
- Official payment methods only (POS or the Riyad Bank IBAN).<\/li>\n
- Follow-up of your request from start to handover.<\/li>\n
- Customer service ready to answer questions about licensing and procedures.<\/li>\n<\/ul>\n
How you can check Ekal yourself<\/strong><\/h3>\n\n- Visit the Musaned platform and look up Ekal Human Resources.<\/li>\n
- Call the unified number 920033993.<\/li>\n
- Visit one of the company’s branches in Riyadh.<\/li>\n
- Read client reviews.<\/li>\n<\/ul>\n
Ekal’s philosophy<\/strong><\/h3>\nEkal is built on the motto “Leave it to us”. Transparency about licensing, procedures and payment is part of that motto. You are dealing with a company that shows you all its documents before you ask, because transparency is a natural right, not an extra feature.<\/p>\n
Contact Ekal<\/strong><\/h2>\nTo deal with a fully licensed recruitment company that documents every procedure, contact Ekal:<\/p>\n
\n- WhatsApp: 0536033993<\/li>\n
- Unified number: 920033993<\/li>\n
- Website: request our domestic services for individuals<\/a><\/li>\n<\/ul>\n
Our team will help you:<\/p>\n
\n- Explaining Ekal’s licence (no. 25) and its registration on the Musaned platform.<\/li>\n
- Providing the official electronic contract before any payment.<\/li>\n
- Guiding you through the legal procedures step by step.<\/li>\n
- Answering all your questions about licensing and procedures.<\/li>\n
- Turning recruitment from worry into complete confidence.<\/li>\n<\/ul>\n
Request recruitment<\/strong><\/a><\/h3>\nFrequently asked questions<\/strong><\/h2>\n1. How do I make sure a recruitment company is licensed in Saudi Arabia?<\/strong><\/strong><\/p>\nGo to the official government Musaned platform, search by the company’s name or licence number, and you will see the licence details and status. A licensed company shows as “active” with a specific licence number. If the company doesn’t appear in the results, or shows as “suspended” or “expired”, stop dealing with it immediately.<\/p>\n
2. Which authority issues recruitment licences?<\/strong><\/strong><\/p>\nThe official body is the Ministry of Human Resources and Social Development in the Kingdom of Saudi Arabia. The Ministry issues licences, monitors companies’ work and receives complaints against them. The Musaned platform is the official electronic portal that carries out recruitment procedures, and every licensed company must be registered on it.<\/p>\n
3. What is the difference between a recruitment licence and a mediation licence?<\/strong><\/strong><\/p>\nA recruitment licence allows the company to recruit the worker directly under the sponsor’s sponsorship. A mediation licence allows the company to “loan” the worker from its own sponsorship to the family for a set period. Some large companies (such as Ekal) hold both. Contact the company to find out which service best suits your needs.<\/p>\n
4. What is Ekal Human Resources’ licence number?<\/strong><\/strong><\/p>\nEkal is a Saudi company licensed by the Ministry of Human Resources, licence no. 25. The company is registered on the official Musaned platform. To check for yourself, go to the Musaned platform and look up “Ekal Human Resources” or licence number 25. For questions, call 920033993 or WhatsApp 0536033993.<\/p>\n
5. What does a “suspended” licence mean?<\/strong><\/strong><\/p>\n
A company licensed by the Ministry of Human Resources is under government oversight. If any dispute arises, you can go to the authorities with the licence number. An unlicensed company disappears at the first problem, leaving no one to hold to account.<\/p>\n
A licence guarantees legal procedures<\/strong><\/h3>\nOnly licensed companies are allowed to issue visas and electronic contracts through the Musaned platform<\/a>. A company without a licence can’t complete the legal procedures for recruiting a worker.<\/p>\nA licence protects your financial rights<\/strong><\/h3>\nLicensed companies have official bank accounts in the company’s name, so financial dealings with them are documented and traceable. Unlicensed companies may use personal accounts, making it almost impossible to get money back in a fraud.<\/p>\n
A licence protects the worker too<\/strong><\/h3>\nA licensed company is committed to the worker’s rights (salary, insurance, accommodation, day off). A fake company may not respect anything, putting you as the employer in a difficult legal position.<\/p>\n
A licence is part of a professional experience<\/strong><\/h3>\nA licensed company works to defined standards, invests in training its staff and cares about its reputation. These standards are reflected in the quality of service you receive.<\/p>\n<\/a><\/figure>\nWhich authority issues licences to recruitment companies in Saudi Arabia?<\/strong><\/h2>\nIn the Kingdom of Saudi Arabia, the official body responsible for licensing recruitment and domestic worker mediation companies is the Ministry of Human Resources and Social Development. Every company working in this field needs an official licence from it.<\/p>\n
The role of the Ministry of Human Resources<\/strong><\/h3>\n\n- Issuing licences to new companies after checking the legal requirements.<\/li>\n
- Monitoring the work of licensed companies.<\/li>\n
- Receiving complaints against companies.<\/li>\n
- Suspending the licences of companies that break the rules.<\/li>\n
- Regularly updating the database of licensed companies.<\/li>\n<\/ul>\n
The role of the Musaned platform<\/strong><\/h3>\nMusaned is the official electronic portal for recruitment in Saudi Arabia. Every legal recruitment must go through it. The platform lets you:<\/p>\n
\n- Check the licences of companies registered on it.<\/li>\n
- Issue visas electronically.<\/li>\n
- Sign electronic contracts.<\/li>\n
- Make official payments.<\/li>\n
- Follow the status of your request.<\/li>\n<\/ul>\n
How the Ministry and Musaned work together<\/strong><\/h3>\nThe Ministry of Human Resources issues the licence, and the Musaned platform carries out the procedures. A company licensed by the Ministry can register on Musaned and work legally. Any company that doesn’t appear on Musaned is necessarily not properly licensed.<\/p>\n
How do you look up a recruitment company’s licence in Saudi Arabia on the Musaned platform?<\/strong><\/h2>\nChecking a recruitment company’s licence on Musaned is simple and needs no technical expertise. Here are the steps.<\/p>\n
Step 1: Go to the official Musaned platform<\/strong><\/h3>\nGo to the official website of the government Musaned platform. Avoid links that come through WhatsApp or unknown messages, as they may be fake sites. Search for the platform through a search engine and check the website address.<\/p>\n
Step 2: Find the company lookup feature<\/strong><\/h3>\nOn the Musaned home page there is a feature for looking up licensed recruitment companies. The interface is in Arabic and easy to use.<\/p>\n
Step 3: Enter the company name or licence number<\/strong><\/h3>\nEnter the company’s full name (such as “Ekal Human Resources”) or its licence number if you know it. The system will show you the basic information if the company exists.<\/p>\n
Step 4: Read the information shown<\/strong><\/h3>\nYou will see several key details, including:<\/p>\n
\n- The company’s full name.<\/li>\n
- Its licence number.<\/li>\n
- The licence status (active, suspended, expired).<\/li>\n
- The licence start date.<\/li>\n
- The company’s main city.<\/li>\n<\/ul>\n
Step 5: Match the information with what you have<\/strong><\/h3>\nCompare this information with what the company provides on its website, in its contact details and on staff business cards. Any mismatch calls for checking directly with customer service.<\/p>\n
If the company doesn’t appear in the results<\/strong><\/h3>\nIf the company is missing from the Musaned search results, it means one of three things:<\/p>\n
\n- The company is unlicensed (fake).<\/li>\n
- The company is licensed under a different record from the name you are dealing with (a partner or agent).<\/li>\n
- A typing error (check the spelling of the name).<\/li>\n<\/ul>\n
In every case, it calls for a complete stop and deeper checks before any step.<\/p>\n
What is the difference between a recruitment company licence in Saudi Arabia<\/strong> and a mediation licence?<\/strong><\/h2>\nIn Saudi Arabia there are two types of licence for working with domestic workers, each with its own nature. Understanding the difference helps you know what kind of service you are getting.<\/p>\n
Recruitment licence<\/strong><\/h3>\n\n- Allows the company to recruit the worker directly from the sending country.<\/li>\n
- The worker comes under the sponsorship of the sponsor (the employer).<\/li>\n
- The company handles the visa, medical tests, tickets and delivery.<\/li>\n
- The contract is directly between the sponsor and the worker.<\/li>\n<\/ul>\n
Mediation licence<\/a><\/strong><\/h3>\n\n- Allows the company to “mediate” between the sponsor and the worker.<\/li>\n
- The worker may be sponsored by the company and loaned to the family for a set period.<\/li>\n
- The procedures are relatively simpler in many cases.<\/li>\n
- The contract is between the sponsor and the mediation company.<\/li>\n<\/ul>\n
How do you choose the right type?<\/strong><\/h3>\n\n- If you want the worker under your direct sponsorship for the long term: choose a company with a recruitment licence.<\/li>\n
- If you want a short- or medium-term service with simpler procedures: choose a company with a mediation licence.<\/li>\n<\/ul>\n
Some companies hold both licences<\/strong><\/h3>\nLarge companies (including Ekal) may hold both types of licence to offer a range of services. Contact the company to find out which service is available for your needs.<\/p>\n
What information does the official licence record reveal?<\/strong><\/h2>\nThe official licence record on the Musaned platform reveals key information that shows whether a company is really trustworthy.<\/p>\n
Basic information<\/strong><\/h3>\n\n- The company’s full name (it should match the name you are dealing with).<\/li>\n
- The unique licence number.<\/li>\n
- The licence status (active \/ suspended \/ expired \/ under review).<\/li>\n
- The licence issue date.<\/li>\n
- The licensed activity (recruitment, mediation or both).<\/li>\n<\/ul>\n
Useful extra information<\/strong><\/h3>\n\n- The company’s main city.<\/li>\n
- Approved branches (if shown in the record).<\/li>\n
- The nationalities the company is allowed to recruit (in some cases).<\/li>\n
- Client ratings (if available on the platform).<\/li>\n<\/ul>\n
Warning signs in the record<\/strong><\/h3>\n\n- A “suspended” or “under review” licence \u2014 don’t deal with the company before finding out why it was suspended.<\/li>\n
- An “expired” licence \u2014 the company hasn’t renewed its licence and may have stopped working legally.<\/li>\n
- The company name on Musaned is different from the name you are dealing with \u2014 check whether it is a trading name or a fraud.<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\nTake a screenshot of the licence details before contacting the company. The screenshot serves as a reference if there is a dispute or if the information changes later.<\/p>\n
What does an expired or suspended licence mean?<\/strong><\/h2>\nA company’s licence goes through stages, and each stage means something different for your decision.<\/p>\n
Active licence<\/strong><\/h3>\nThe company has a valid licence and may work with all its permissions. You can deal with it confidently, provided you check the other signs of reliability.<\/p>\n
Suspended licence<\/strong><\/h3>\nThe licence has been temporarily suspended, usually for reasons such as:<\/p>\n
\n- Administrative violations.<\/li>\n
- Complaints from clients.<\/li>\n
- Missing required documents.<\/li>\n
- Unpaid renewal fees.<\/li>\n<\/ul>\n
The company may not work during the suspension. Any dealings with it during this period may not be legal. Find out the reason for the suspension before any step.<\/p>\n
Expired licence<\/strong><\/h3>\nThe licence has expired and hasn’t been renewed. The company isn’t legally allowed to work in recruitment. Don’t deal with it, even if it claims to be “in the process of renewing”.<\/p>\n
Licence under review<\/strong><\/h3>\nThis happens in cases that need extra assessment by the regulators. It is best to wait until the situation is clear before dealing with the company.<\/p>\n
New (recently issued) licence<\/strong><\/h3>\nA new company with a recent licence. It isn’t necessarily a bad company, but its experience is short. Check its management team, comments and reviews before dealing with it.<\/p>\n
How do you avoid fake companies in the Saudi market?<\/strong><\/h2>\nFake companies use several methods to look like real ones. Watching for certain signs protects you.<\/p>\n
Sign one: no licence on Musaned<\/strong><\/h3>\nIf the company doesn’t appear on the Musaned platform, it is either unlicensed or playing with its name. Either way, it is best avoided.<\/p>\n
Sign two: no physical premises you can visit<\/strong><\/h3>\nA licensed company has a branch or office you can visit. A fake company avoids physical visits and prefers to communicate only remotely.<\/p>\n
Sign three: impersonating well-known names<\/strong><\/h3>\nSome fraudsters impersonate well-known companies, using a similar domain (such as eikal instead of ekalsa) or a WhatsApp number close to the official one. Always check the official website and the published unified number.<\/p>\n
Sign four: no electronic contract<\/strong><\/h3>\nA licensed company issues an electronic contract through the Musaned platform. A fake company may offer a handwritten “contract” or a simple undocumented file.<\/p>\n
Sign five: unusual payment requests<\/strong><\/h3>\nTransfers to a personal account, full payment before the procedures start, requests for gift cards or non-standard payments. All are signs of fraud.<\/p>\n
How do you deal with a new company you don’t know?<\/strong><\/h3>\n\n- Look it up on Musaned first.<\/li>\n
- Look for reviews from previous clients.<\/li>\n
- Ask to see a sample contract before committing.<\/li>\n
- Visit the branch in person before any payment.<\/li>\n
- Call its unified number to confirm it is genuine.<\/li>\n<\/ul>\n
What additional documents reveal a company’s reliability?<\/strong><\/h2>\nAfter checking the licence, there are additional documents that reveal how professional and serious a company is. They don’t replace the licence but complement it.<\/p>\n
Commercial registration<\/strong><\/h3>\nEvery company in Saudi Arabia has a commercial registration with a specific number, issued by the Ministry of Commerce. The commercial registration:<\/p>\n
\n- Proves the company is legally registered.<\/li>\n
- Shows its official activity.<\/li>\n
- Contains the name of the owner or owners.<\/li>\n
- Has a start and expiry date (it is renewed periodically).<\/li>\n<\/ul>\n
Ask to see the commercial registration at the branch, or look up its number on the Ministry of Commerce’s official website to check.<\/p>\n
The company’s physical address<\/strong><\/h3>\nA serious company has a clear, published address:<\/p>\n
\n- A specific building in a known district.<\/li>\n
- You can reach and visit it.<\/li>\n
- A clear company sign.<\/li>\n
- Published opening hours.<\/li>\n<\/ul>\n
Check the address on Google Maps before visiting. If the address is only “virtual” with no actual place, that is a warning sign.<\/p>\n
Unified contact details<\/strong><\/h3>\nA licensed company has unified, published contact channels:<\/p>\n
\n- A fixed unified number (920) or (800).<\/li>\n
- An official email on the company’s domain (info@companyname.com).<\/li>\n
- An official website.<\/li>\n
- Social media accounts under the same name.<\/li>\n<\/ul>\n
Contact only through a personal mobile number, or a basic email (Gmail\/Hotmail) without an official website, is a sign the company isn’t professional.<\/p>\n
Client reviews<\/strong><\/h3>\nReviews on Google Maps, social media or review platforms should show:<\/p>\n
\n- Enough reviews (hundreds or thousands, not just dozens).<\/li>\n
- Reviews written at different times (not bunched in a short period).<\/li>\n
- Replies from the company to reviews (both positive and negative).<\/li>\n
- Realistic review content (describing specific experiences).<\/li>\n<\/ul>\n
Very few reviews, or reviews bunched on certain days, may be fake.<\/p>\n
Documented bank accounts<\/strong><\/h3>\nA serious company receives payments into bank accounts in the company’s name and states the IBAN in the electronic contract. Ekal uses Riyad Bank as its official channel, and the IBAN is included in every contract.<\/p>\n<\/a><\/figure>\nWhat is Ekal’s licence number and how can you check it?<\/strong><\/h2>\nEkal Human Resources is a Saudi company licensed by the Ministry of Human Resources and Social Development, licence no. 25. The company is fully registered on the official Musaned platform.<\/p>\n
How do you check Ekal’s licence?<\/strong><\/h3>\n\n- Go to the official Musaned platform.<\/li>\n
- Search for “Ekal Human Resources” or licence number 25.<\/li>\n
- You will see the licence details, its status and start date.<\/li>\n
- Compare the information with what is on Ekal’s official website.<\/li>\n<\/ul>\n
Ekal’s official contact channels<\/strong><\/h3>\n\n- Unified number: 920033993<\/li>\n
- Official WhatsApp: 0536033993<\/li>\n
- The official website.<\/li>\n
- 5 branches in Riyadh. Contact Ekal to find your nearest branch.<\/li>\n<\/ul>\n
A warning about impersonation attempts<\/strong><\/h3>\nIf someone contacts you claiming to be from Ekal through unofficial channels (WhatsApp from a number you haven’t verified, a message from a suspicious email), call the unified number 920033993 to check before taking any step. Don’t rely on the same channel the suspicious message came through.<\/p>\n
When should you ask for the licence number before contracting?<\/strong><\/h2>\nAsking for the licence number isn’t rude; it is a natural right and professional practice. A licensed company won’t hesitate to give you the number.<\/p>\n
In the first conversation<\/strong><\/h3>\nWhen you first contact any company, ask directly: “What is your licence number with the Ministry of Human Resources?” A quick, clear answer is a positive sign. Hesitation or reluctance is a warning sign.<\/p>\n
Before a physical visit<\/strong><\/h3>\nIf you decide to visit the company’s branch, check the licence first. Visiting an unlicensed company is a waste of time.<\/p>\n
Before paying<\/strong><\/h3>\nMake a final check of the licence before any payment. Even if you have already started talking to the company, payment is the point of no return. Look it up again to be sure.<\/p>\n
In the written contract<\/strong><\/h3>\nAsk for the licence number to be stated in the contract. A serious company states its number with pride. Reluctance to state it is, again, a negative sign.<\/p>\n
Practical advice<\/strong><\/h3>\nTreat asking for the licence as a “first test” of the company. If it responds openly and confidently, it is probably trustworthy. If it is reluctant or refuses, there is reason for doubt.<\/p>\n
What do you do if you find out that the recruitment company in Saudi Arabia<\/strong><\/strong> is unlicensed?<\/strong><\/h2>\nIf it turns out the company you are dealing with is unlicensed, act quickly and wisely.<\/p>\n
Step 1: Stop immediately<\/strong><\/h3>\nDon’t complete any procedure, don’t sign any paper, don’t send any more money. Stopping immediately protects what is left.<\/p>\n
Step 2: Keep records<\/strong><\/h3>\nKeep all correspondence, receipts, photos and WhatsApp messages. This evidence may be important for any later legal action.<\/p>\n
Step 3: Try to recover any money paid<\/strong><\/h3>\n\n- Call your bank immediately and ask them to stop any transfer in progress.<\/li>\n
- If you paid by credit card, contact the bank about the possibility of a dispute (chargeback).<\/li>\n
- Keep all the evidence to give to the bank.<\/li>\n<\/ul>\n
Step 4: Report it officially<\/strong><\/h3>\n\n- Report the unlicensed company to the Ministry of Human Resources.<\/li>\n
- Report it to the police in the case of financial fraud.<\/li>\n
- Report it to the Musaned platform to protect others.<\/li>\n
- Note: don’t publish defamatory information on social media before legal action.<\/li>\n<\/ul>\n
Step 5: Find a licensed alternative<\/strong><\/h3>\nAfter stopping dealing with the fake company, look for a licensed one. Don’t let a bad experience stop you meeting your real need. Companies such as Ekal are here to serve you legally and safely.<\/p>\n
What should you ask the company at your first meeting?<\/strong><\/h2>\nYour first meeting with a recruitment company (whether on WhatsApp, by phone or in person) is a chance to assess its professionalism. Smart questions reveal a lot before you commit.<\/p>\n
Questions about licensing and legitimacy<\/strong><\/h3>\n\n- What is your licence number with the Ministry of Human Resources?<\/li>\n
- What is your commercial registration number?<\/li>\n
- Which nationalities are you allowed to recruit?<\/li>\n
- How long have you been working in the Saudi market?<\/li>\n
- Can I see the licence document?<\/li>\n<\/ul>\n
Questions about the procedures<\/strong><\/h3>\n\n- How are the visa procedures carried out through Musaned?<\/li>\n
- Which documents do you need from me?<\/a><\/li>\n
- How long does the whole process take?<\/li>\n
- Which request statuses can I track?<\/li>\n
- When does the worker’s medical test take place?<\/li>\n<\/ul>\n
Questions about quality and guarantees<\/strong><\/h3>\n\n- How do you select workers before presenting them to clients?<\/li>\n
- Do you offer an online interview before I choose?<\/li>\n
- What are the guarantee and replacement terms?<\/li>\n
- What happens if the worker isn’t suitable after she arrives?<\/li>\n<\/ul>\n
Questions about payment<\/strong><\/h3>\n\n- Which payment methods do you accept?<\/li>\n
- Do you accept payment into a personal account? (The right answer: no)<\/li>\n
- What is the company’s official bank IBAN?<\/li>\n
- Do you provide an electronic contract before payment?<\/li>\n
- Are instalments available, and on what terms?<\/li>\n<\/ul>\n
Questions about after-handover service<\/strong><\/h3>\n\n- Whom do I contact if I have a problem after receiving the worker?<\/li>\n
- What is your average response time to client complaints?<\/li>\n
- How do you handle replacement requests?<\/li>\n<\/ul>\n
How these questions are answered is the best indicator of a company’s professionalism. Confident, clear answers are a positive sign; reluctance or evasive answers are a warning sign.<\/p>\n
What should you look out for on the company’s website?<\/strong><\/h2>\nThe company’s website is its digital shop window. Some indicators on the website reveal whether it is trustworthy.<\/p>\n
Positive signs on the website<\/strong><\/h3>\n\n- The domain is in the company’s own name, not a generic one.<\/li>\n
- A professional design with complete information.<\/li>\n
- A “Contact us” page with a physical address, unified number and official email.<\/li>\n
- An “About us” page explaining its history and management team.<\/li>\n
- An SSL certificate (the site starts with https) protecting your data.<\/li>\n
- Correct Arabic content without glaring errors.<\/li>\n<\/ul>\n
Negative signs on the website<\/strong><\/h3>\n\n- A strange domain, or one similar to a well-known company’s name.<\/li>\n
- A rushed design, or one full of mistakes.<\/li>\n
- No “Contact us” or “About us” page.<\/li>\n
- Incomplete contact details (only a personal mobile number, no address).<\/li>\n
- Machine-translated content with glaring errors.<\/li>\n
- No SSL certificate (the site starts with http without the s).<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\nBefore any financial contact, browse the whole website. A rushed or incomplete website is the front of a company that rushes its work. A professional website reflects a professional company.<\/p>\n
How does Ekal help you with the legal procedures?<\/strong><\/h2>\nEkal Human Resources handles every procedure in a legal, transparent and documented way.<\/p>\n
What Ekal provides<\/strong><\/h3>\n\n- Official licence no. 25 from the Ministry of Human Resources.<\/li>\n
- Full registration on the official Musaned platform.<\/li>\n
- 5 branches in Riyadh to make in-person visits easier.<\/li>\n
- An electronic contract through Musaned that sets out every term before payment.<\/li>\n
- Official payment methods only (POS or the Riyad Bank IBAN).<\/li>\n
- Follow-up of your request from start to handover.<\/li>\n
- Customer service ready to answer questions about licensing and procedures.<\/li>\n<\/ul>\n
How you can check Ekal yourself<\/strong><\/h3>\n\n- Visit the Musaned platform and look up Ekal Human Resources.<\/li>\n
- Call the unified number 920033993.<\/li>\n
- Visit one of the company’s branches in Riyadh.<\/li>\n
- Read client reviews.<\/li>\n<\/ul>\n
Ekal’s philosophy<\/strong><\/h3>\nEkal is built on the motto “Leave it to us”. Transparency about licensing, procedures and payment is part of that motto. You are dealing with a company that shows you all its documents before you ask, because transparency is a natural right, not an extra feature.<\/p>\n
Contact Ekal<\/strong><\/h2>\nTo deal with a fully licensed recruitment company that documents every procedure, contact Ekal:<\/p>\n
\n- WhatsApp: 0536033993<\/li>\n
- Unified number: 920033993<\/li>\n
- Website: request our domestic services for individuals<\/a><\/li>\n<\/ul>\n
Our team will help you:<\/p>\n
\n- Explaining Ekal’s licence (no. 25) and its registration on the Musaned platform.<\/li>\n
- Providing the official electronic contract before any payment.<\/li>\n
- Guiding you through the legal procedures step by step.<\/li>\n
- Answering all your questions about licensing and procedures.<\/li>\n
- Turning recruitment from worry into complete confidence.<\/li>\n<\/ul>\n
Request recruitment<\/strong><\/a><\/h3>\nFrequently asked questions<\/strong><\/h2>\n1. How do I make sure a recruitment company is licensed in Saudi Arabia?<\/strong><\/strong><\/p>\nGo to the official government Musaned platform, search by the company’s name or licence number, and you will see the licence details and status. A licensed company shows as “active” with a specific licence number. If the company doesn’t appear in the results, or shows as “suspended” or “expired”, stop dealing with it immediately.<\/p>\n
2. Which authority issues recruitment licences?<\/strong><\/strong><\/p>\nThe official body is the Ministry of Human Resources and Social Development in the Kingdom of Saudi Arabia. The Ministry issues licences, monitors companies’ work and receives complaints against them. The Musaned platform is the official electronic portal that carries out recruitment procedures, and every licensed company must be registered on it.<\/p>\n
3. What is the difference between a recruitment licence and a mediation licence?<\/strong><\/strong><\/p>\nA recruitment licence allows the company to recruit the worker directly under the sponsor’s sponsorship. A mediation licence allows the company to “loan” the worker from its own sponsorship to the family for a set period. Some large companies (such as Ekal) hold both. Contact the company to find out which service best suits your needs.<\/p>\n
4. What is Ekal Human Resources’ licence number?<\/strong><\/strong><\/p>\nEkal is a Saudi company licensed by the Ministry of Human Resources, licence no. 25. The company is registered on the official Musaned platform. To check for yourself, go to the Musaned platform and look up “Ekal Human Resources” or licence number 25. For questions, call 920033993 or WhatsApp 0536033993.<\/p>\n
5. What does a “suspended” licence mean?<\/strong><\/strong><\/p>\n
A licence protects your financial rights<\/strong><\/h3>\nLicensed companies have official bank accounts in the company’s name, so financial dealings with them are documented and traceable. Unlicensed companies may use personal accounts, making it almost impossible to get money back in a fraud.<\/p>\n
A licence protects the worker too<\/strong><\/h3>\nA licensed company is committed to the worker’s rights (salary, insurance, accommodation, day off). A fake company may not respect anything, putting you as the employer in a difficult legal position.<\/p>\n
A licence is part of a professional experience<\/strong><\/h3>\nA licensed company works to defined standards, invests in training its staff and cares about its reputation. These standards are reflected in the quality of service you receive.<\/p>\n<\/a><\/figure>\nWhich authority issues licences to recruitment companies in Saudi Arabia?<\/strong><\/h2>\nIn the Kingdom of Saudi Arabia, the official body responsible for licensing recruitment and domestic worker mediation companies is the Ministry of Human Resources and Social Development. Every company working in this field needs an official licence from it.<\/p>\n
The role of the Ministry of Human Resources<\/strong><\/h3>\n\n- Issuing licences to new companies after checking the legal requirements.<\/li>\n
- Monitoring the work of licensed companies.<\/li>\n
- Receiving complaints against companies.<\/li>\n
- Suspending the licences of companies that break the rules.<\/li>\n
- Regularly updating the database of licensed companies.<\/li>\n<\/ul>\n
The role of the Musaned platform<\/strong><\/h3>\nMusaned is the official electronic portal for recruitment in Saudi Arabia. Every legal recruitment must go through it. The platform lets you:<\/p>\n
\n- Check the licences of companies registered on it.<\/li>\n
- Issue visas electronically.<\/li>\n
- Sign electronic contracts.<\/li>\n
- Make official payments.<\/li>\n
- Follow the status of your request.<\/li>\n<\/ul>\n
How the Ministry and Musaned work together<\/strong><\/h3>\nThe Ministry of Human Resources issues the licence, and the Musaned platform carries out the procedures. A company licensed by the Ministry can register on Musaned and work legally. Any company that doesn’t appear on Musaned is necessarily not properly licensed.<\/p>\n
How do you look up a recruitment company’s licence in Saudi Arabia on the Musaned platform?<\/strong><\/h2>\nChecking a recruitment company’s licence on Musaned is simple and needs no technical expertise. Here are the steps.<\/p>\n
Step 1: Go to the official Musaned platform<\/strong><\/h3>\nGo to the official website of the government Musaned platform. Avoid links that come through WhatsApp or unknown messages, as they may be fake sites. Search for the platform through a search engine and check the website address.<\/p>\n
Step 2: Find the company lookup feature<\/strong><\/h3>\nOn the Musaned home page there is a feature for looking up licensed recruitment companies. The interface is in Arabic and easy to use.<\/p>\n
Step 3: Enter the company name or licence number<\/strong><\/h3>\nEnter the company’s full name (such as “Ekal Human Resources”) or its licence number if you know it. The system will show you the basic information if the company exists.<\/p>\n
Step 4: Read the information shown<\/strong><\/h3>\nYou will see several key details, including:<\/p>\n
\n- The company’s full name.<\/li>\n
- Its licence number.<\/li>\n
- The licence status (active, suspended, expired).<\/li>\n
- The licence start date.<\/li>\n
- The company’s main city.<\/li>\n<\/ul>\n
Step 5: Match the information with what you have<\/strong><\/h3>\nCompare this information with what the company provides on its website, in its contact details and on staff business cards. Any mismatch calls for checking directly with customer service.<\/p>\n
If the company doesn’t appear in the results<\/strong><\/h3>\nIf the company is missing from the Musaned search results, it means one of three things:<\/p>\n
\n- The company is unlicensed (fake).<\/li>\n
- The company is licensed under a different record from the name you are dealing with (a partner or agent).<\/li>\n
- A typing error (check the spelling of the name).<\/li>\n<\/ul>\n
In every case, it calls for a complete stop and deeper checks before any step.<\/p>\n
What is the difference between a recruitment company licence in Saudi Arabia<\/strong> and a mediation licence?<\/strong><\/h2>\nIn Saudi Arabia there are two types of licence for working with domestic workers, each with its own nature. Understanding the difference helps you know what kind of service you are getting.<\/p>\n
Recruitment licence<\/strong><\/h3>\n\n- Allows the company to recruit the worker directly from the sending country.<\/li>\n
- The worker comes under the sponsorship of the sponsor (the employer).<\/li>\n
- The company handles the visa, medical tests, tickets and delivery.<\/li>\n
- The contract is directly between the sponsor and the worker.<\/li>\n<\/ul>\n
Mediation licence<\/a><\/strong><\/h3>\n\n- Allows the company to “mediate” between the sponsor and the worker.<\/li>\n
- The worker may be sponsored by the company and loaned to the family for a set period.<\/li>\n
- The procedures are relatively simpler in many cases.<\/li>\n
- The contract is between the sponsor and the mediation company.<\/li>\n<\/ul>\n
How do you choose the right type?<\/strong><\/h3>\n\n- If you want the worker under your direct sponsorship for the long term: choose a company with a recruitment licence.<\/li>\n
- If you want a short- or medium-term service with simpler procedures: choose a company with a mediation licence.<\/li>\n<\/ul>\n
Some companies hold both licences<\/strong><\/h3>\nLarge companies (including Ekal) may hold both types of licence to offer a range of services. Contact the company to find out which service is available for your needs.<\/p>\n
What information does the official licence record reveal?<\/strong><\/h2>\nThe official licence record on the Musaned platform reveals key information that shows whether a company is really trustworthy.<\/p>\n
Basic information<\/strong><\/h3>\n\n- The company’s full name (it should match the name you are dealing with).<\/li>\n
- The unique licence number.<\/li>\n
- The licence status (active \/ suspended \/ expired \/ under review).<\/li>\n
- The licence issue date.<\/li>\n
- The licensed activity (recruitment, mediation or both).<\/li>\n<\/ul>\n
Useful extra information<\/strong><\/h3>\n\n- The company’s main city.<\/li>\n
- Approved branches (if shown in the record).<\/li>\n
- The nationalities the company is allowed to recruit (in some cases).<\/li>\n
- Client ratings (if available on the platform).<\/li>\n<\/ul>\n
Warning signs in the record<\/strong><\/h3>\n\n- A “suspended” or “under review” licence \u2014 don’t deal with the company before finding out why it was suspended.<\/li>\n
- An “expired” licence \u2014 the company hasn’t renewed its licence and may have stopped working legally.<\/li>\n
- The company name on Musaned is different from the name you are dealing with \u2014 check whether it is a trading name or a fraud.<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\nTake a screenshot of the licence details before contacting the company. The screenshot serves as a reference if there is a dispute or if the information changes later.<\/p>\n
What does an expired or suspended licence mean?<\/strong><\/h2>\nA company’s licence goes through stages, and each stage means something different for your decision.<\/p>\n
Active licence<\/strong><\/h3>\nThe company has a valid licence and may work with all its permissions. You can deal with it confidently, provided you check the other signs of reliability.<\/p>\n
Suspended licence<\/strong><\/h3>\nThe licence has been temporarily suspended, usually for reasons such as:<\/p>\n
\n- Administrative violations.<\/li>\n
- Complaints from clients.<\/li>\n
- Missing required documents.<\/li>\n
- Unpaid renewal fees.<\/li>\n<\/ul>\n
The company may not work during the suspension. Any dealings with it during this period may not be legal. Find out the reason for the suspension before any step.<\/p>\n
Expired licence<\/strong><\/h3>\nThe licence has expired and hasn’t been renewed. The company isn’t legally allowed to work in recruitment. Don’t deal with it, even if it claims to be “in the process of renewing”.<\/p>\n
Licence under review<\/strong><\/h3>\nThis happens in cases that need extra assessment by the regulators. It is best to wait until the situation is clear before dealing with the company.<\/p>\n
New (recently issued) licence<\/strong><\/h3>\nA new company with a recent licence. It isn’t necessarily a bad company, but its experience is short. Check its management team, comments and reviews before dealing with it.<\/p>\n
How do you avoid fake companies in the Saudi market?<\/strong><\/h2>\nFake companies use several methods to look like real ones. Watching for certain signs protects you.<\/p>\n
Sign one: no licence on Musaned<\/strong><\/h3>\nIf the company doesn’t appear on the Musaned platform, it is either unlicensed or playing with its name. Either way, it is best avoided.<\/p>\n
Sign two: no physical premises you can visit<\/strong><\/h3>\nA licensed company has a branch or office you can visit. A fake company avoids physical visits and prefers to communicate only remotely.<\/p>\n
Sign three: impersonating well-known names<\/strong><\/h3>\nSome fraudsters impersonate well-known companies, using a similar domain (such as eikal instead of ekalsa) or a WhatsApp number close to the official one. Always check the official website and the published unified number.<\/p>\n
Sign four: no electronic contract<\/strong><\/h3>\nA licensed company issues an electronic contract through the Musaned platform. A fake company may offer a handwritten “contract” or a simple undocumented file.<\/p>\n
Sign five: unusual payment requests<\/strong><\/h3>\nTransfers to a personal account, full payment before the procedures start, requests for gift cards or non-standard payments. All are signs of fraud.<\/p>\n
How do you deal with a new company you don’t know?<\/strong><\/h3>\n\n- Look it up on Musaned first.<\/li>\n
- Look for reviews from previous clients.<\/li>\n
- Ask to see a sample contract before committing.<\/li>\n
- Visit the branch in person before any payment.<\/li>\n
- Call its unified number to confirm it is genuine.<\/li>\n<\/ul>\n
What additional documents reveal a company’s reliability?<\/strong><\/h2>\nAfter checking the licence, there are additional documents that reveal how professional and serious a company is. They don’t replace the licence but complement it.<\/p>\n
Commercial registration<\/strong><\/h3>\nEvery company in Saudi Arabia has a commercial registration with a specific number, issued by the Ministry of Commerce. The commercial registration:<\/p>\n
\n- Proves the company is legally registered.<\/li>\n
- Shows its official activity.<\/li>\n
- Contains the name of the owner or owners.<\/li>\n
- Has a start and expiry date (it is renewed periodically).<\/li>\n<\/ul>\n
Ask to see the commercial registration at the branch, or look up its number on the Ministry of Commerce’s official website to check.<\/p>\n
The company’s physical address<\/strong><\/h3>\nA serious company has a clear, published address:<\/p>\n
\n- A specific building in a known district.<\/li>\n
- You can reach and visit it.<\/li>\n
- A clear company sign.<\/li>\n
- Published opening hours.<\/li>\n<\/ul>\n
Check the address on Google Maps before visiting. If the address is only “virtual” with no actual place, that is a warning sign.<\/p>\n
Unified contact details<\/strong><\/h3>\nA licensed company has unified, published contact channels:<\/p>\n
\n- A fixed unified number (920) or (800).<\/li>\n
- An official email on the company’s domain (info@companyname.com).<\/li>\n
- An official website.<\/li>\n
- Social media accounts under the same name.<\/li>\n<\/ul>\n
Contact only through a personal mobile number, or a basic email (Gmail\/Hotmail) without an official website, is a sign the company isn’t professional.<\/p>\n
Client reviews<\/strong><\/h3>\nReviews on Google Maps, social media or review platforms should show:<\/p>\n
\n- Enough reviews (hundreds or thousands, not just dozens).<\/li>\n
- Reviews written at different times (not bunched in a short period).<\/li>\n
- Replies from the company to reviews (both positive and negative).<\/li>\n
- Realistic review content (describing specific experiences).<\/li>\n<\/ul>\n
Very few reviews, or reviews bunched on certain days, may be fake.<\/p>\n
Documented bank accounts<\/strong><\/h3>\nA serious company receives payments into bank accounts in the company’s name and states the IBAN in the electronic contract. Ekal uses Riyad Bank as its official channel, and the IBAN is included in every contract.<\/p>\n<\/a><\/figure>\nWhat is Ekal’s licence number and how can you check it?<\/strong><\/h2>\nEkal Human Resources is a Saudi company licensed by the Ministry of Human Resources and Social Development, licence no. 25. The company is fully registered on the official Musaned platform.<\/p>\n
How do you check Ekal’s licence?<\/strong><\/h3>\n\n- Go to the official Musaned platform.<\/li>\n
- Search for “Ekal Human Resources” or licence number 25.<\/li>\n
- You will see the licence details, its status and start date.<\/li>\n
- Compare the information with what is on Ekal’s official website.<\/li>\n<\/ul>\n
Ekal’s official contact channels<\/strong><\/h3>\n\n- Unified number: 920033993<\/li>\n
- Official WhatsApp: 0536033993<\/li>\n
- The official website.<\/li>\n
- 5 branches in Riyadh. Contact Ekal to find your nearest branch.<\/li>\n<\/ul>\n
A warning about impersonation attempts<\/strong><\/h3>\nIf someone contacts you claiming to be from Ekal through unofficial channels (WhatsApp from a number you haven’t verified, a message from a suspicious email), call the unified number 920033993 to check before taking any step. Don’t rely on the same channel the suspicious message came through.<\/p>\n
When should you ask for the licence number before contracting?<\/strong><\/h2>\nAsking for the licence number isn’t rude; it is a natural right and professional practice. A licensed company won’t hesitate to give you the number.<\/p>\n
In the first conversation<\/strong><\/h3>\nWhen you first contact any company, ask directly: “What is your licence number with the Ministry of Human Resources?” A quick, clear answer is a positive sign. Hesitation or reluctance is a warning sign.<\/p>\n
Before a physical visit<\/strong><\/h3>\nIf you decide to visit the company’s branch, check the licence first. Visiting an unlicensed company is a waste of time.<\/p>\n
Before paying<\/strong><\/h3>\nMake a final check of the licence before any payment. Even if you have already started talking to the company, payment is the point of no return. Look it up again to be sure.<\/p>\n
In the written contract<\/strong><\/h3>\nAsk for the licence number to be stated in the contract. A serious company states its number with pride. Reluctance to state it is, again, a negative sign.<\/p>\n
Practical advice<\/strong><\/h3>\nTreat asking for the licence as a “first test” of the company. If it responds openly and confidently, it is probably trustworthy. If it is reluctant or refuses, there is reason for doubt.<\/p>\n
What do you do if you find out that the recruitment company in Saudi Arabia<\/strong><\/strong> is unlicensed?<\/strong><\/h2>\nIf it turns out the company you are dealing with is unlicensed, act quickly and wisely.<\/p>\n
Step 1: Stop immediately<\/strong><\/h3>\nDon’t complete any procedure, don’t sign any paper, don’t send any more money. Stopping immediately protects what is left.<\/p>\n
Step 2: Keep records<\/strong><\/h3>\nKeep all correspondence, receipts, photos and WhatsApp messages. This evidence may be important for any later legal action.<\/p>\n
Step 3: Try to recover any money paid<\/strong><\/h3>\n\n- Call your bank immediately and ask them to stop any transfer in progress.<\/li>\n
- If you paid by credit card, contact the bank about the possibility of a dispute (chargeback).<\/li>\n
- Keep all the evidence to give to the bank.<\/li>\n<\/ul>\n
Step 4: Report it officially<\/strong><\/h3>\n\n- Report the unlicensed company to the Ministry of Human Resources.<\/li>\n
- Report it to the police in the case of financial fraud.<\/li>\n
- Report it to the Musaned platform to protect others.<\/li>\n
- Note: don’t publish defamatory information on social media before legal action.<\/li>\n<\/ul>\n
Step 5: Find a licensed alternative<\/strong><\/h3>\nAfter stopping dealing with the fake company, look for a licensed one. Don’t let a bad experience stop you meeting your real need. Companies such as Ekal are here to serve you legally and safely.<\/p>\n
What should you ask the company at your first meeting?<\/strong><\/h2>\nYour first meeting with a recruitment company (whether on WhatsApp, by phone or in person) is a chance to assess its professionalism. Smart questions reveal a lot before you commit.<\/p>\n
Questions about licensing and legitimacy<\/strong><\/h3>\n\n- What is your licence number with the Ministry of Human Resources?<\/li>\n
- What is your commercial registration number?<\/li>\n
- Which nationalities are you allowed to recruit?<\/li>\n
- How long have you been working in the Saudi market?<\/li>\n
- Can I see the licence document?<\/li>\n<\/ul>\n
Questions about the procedures<\/strong><\/h3>\n\n- How are the visa procedures carried out through Musaned?<\/li>\n
- Which documents do you need from me?<\/a><\/li>\n
- How long does the whole process take?<\/li>\n
- Which request statuses can I track?<\/li>\n
- When does the worker’s medical test take place?<\/li>\n<\/ul>\n
Questions about quality and guarantees<\/strong><\/h3>\n\n- How do you select workers before presenting them to clients?<\/li>\n
- Do you offer an online interview before I choose?<\/li>\n
- What are the guarantee and replacement terms?<\/li>\n
- What happens if the worker isn’t suitable after she arrives?<\/li>\n<\/ul>\n
Questions about payment<\/strong><\/h3>\n\n- Which payment methods do you accept?<\/li>\n
- Do you accept payment into a personal account? (The right answer: no)<\/li>\n
- What is the company’s official bank IBAN?<\/li>\n
- Do you provide an electronic contract before payment?<\/li>\n
- Are instalments available, and on what terms?<\/li>\n<\/ul>\n
Questions about after-handover service<\/strong><\/h3>\n\n- Whom do I contact if I have a problem after receiving the worker?<\/li>\n
- What is your average response time to client complaints?<\/li>\n
- How do you handle replacement requests?<\/li>\n<\/ul>\n
How these questions are answered is the best indicator of a company’s professionalism. Confident, clear answers are a positive sign; reluctance or evasive answers are a warning sign.<\/p>\n
What should you look out for on the company’s website?<\/strong><\/h2>\nThe company’s website is its digital shop window. Some indicators on the website reveal whether it is trustworthy.<\/p>\n
Positive signs on the website<\/strong><\/h3>\n\n- The domain is in the company’s own name, not a generic one.<\/li>\n
- A professional design with complete information.<\/li>\n
- A “Contact us” page with a physical address, unified number and official email.<\/li>\n
- An “About us” page explaining its history and management team.<\/li>\n
- An SSL certificate (the site starts with https) protecting your data.<\/li>\n
- Correct Arabic content without glaring errors.<\/li>\n<\/ul>\n
Negative signs on the website<\/strong><\/h3>\n\n- A strange domain, or one similar to a well-known company’s name.<\/li>\n
- A rushed design, or one full of mistakes.<\/li>\n
- No “Contact us” or “About us” page.<\/li>\n
- Incomplete contact details (only a personal mobile number, no address).<\/li>\n
- Machine-translated content with glaring errors.<\/li>\n
- No SSL certificate (the site starts with http without the s).<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\nBefore any financial contact, browse the whole website. A rushed or incomplete website is the front of a company that rushes its work. A professional website reflects a professional company.<\/p>\n
How does Ekal help you with the legal procedures?<\/strong><\/h2>\nEkal Human Resources handles every procedure in a legal, transparent and documented way.<\/p>\n
What Ekal provides<\/strong><\/h3>\n\n- Official licence no. 25 from the Ministry of Human Resources.<\/li>\n
- Full registration on the official Musaned platform.<\/li>\n
- 5 branches in Riyadh to make in-person visits easier.<\/li>\n
- An electronic contract through Musaned that sets out every term before payment.<\/li>\n
- Official payment methods only (POS or the Riyad Bank IBAN).<\/li>\n
- Follow-up of your request from start to handover.<\/li>\n
- Customer service ready to answer questions about licensing and procedures.<\/li>\n<\/ul>\n
How you can check Ekal yourself<\/strong><\/h3>\n\n- Visit the Musaned platform and look up Ekal Human Resources.<\/li>\n
- Call the unified number 920033993.<\/li>\n
- Visit one of the company’s branches in Riyadh.<\/li>\n
- Read client reviews.<\/li>\n<\/ul>\n
Ekal’s philosophy<\/strong><\/h3>\nEkal is built on the motto “Leave it to us”. Transparency about licensing, procedures and payment is part of that motto. You are dealing with a company that shows you all its documents before you ask, because transparency is a natural right, not an extra feature.<\/p>\n
Contact Ekal<\/strong><\/h2>\nTo deal with a fully licensed recruitment company that documents every procedure, contact Ekal:<\/p>\n
\n- WhatsApp: 0536033993<\/li>\n
- Unified number: 920033993<\/li>\n
- Website: request our domestic services for individuals<\/a><\/li>\n<\/ul>\n
Our team will help you:<\/p>\n
\n- Explaining Ekal’s licence (no. 25) and its registration on the Musaned platform.<\/li>\n
- Providing the official electronic contract before any payment.<\/li>\n
- Guiding you through the legal procedures step by step.<\/li>\n
- Answering all your questions about licensing and procedures.<\/li>\n
- Turning recruitment from worry into complete confidence.<\/li>\n<\/ul>\n
Request recruitment<\/strong><\/a><\/h3>\nFrequently asked questions<\/strong><\/h2>\n1. How do I make sure a recruitment company is licensed in Saudi Arabia?<\/strong><\/strong><\/p>\nGo to the official government Musaned platform, search by the company’s name or licence number, and you will see the licence details and status. A licensed company shows as “active” with a specific licence number. If the company doesn’t appear in the results, or shows as “suspended” or “expired”, stop dealing with it immediately.<\/p>\n
2. Which authority issues recruitment licences?<\/strong><\/strong><\/p>\nThe official body is the Ministry of Human Resources and Social Development in the Kingdom of Saudi Arabia. The Ministry issues licences, monitors companies’ work and receives complaints against them. The Musaned platform is the official electronic portal that carries out recruitment procedures, and every licensed company must be registered on it.<\/p>\n
3. What is the difference between a recruitment licence and a mediation licence?<\/strong><\/strong><\/p>\nA recruitment licence allows the company to recruit the worker directly under the sponsor’s sponsorship. A mediation licence allows the company to “loan” the worker from its own sponsorship to the family for a set period. Some large companies (such as Ekal) hold both. Contact the company to find out which service best suits your needs.<\/p>\n
4. What is Ekal Human Resources’ licence number?<\/strong><\/strong><\/p>\nEkal is a Saudi company licensed by the Ministry of Human Resources, licence no. 25. The company is registered on the official Musaned platform. To check for yourself, go to the Musaned platform and look up “Ekal Human Resources” or licence number 25. For questions, call 920033993 or WhatsApp 0536033993.<\/p>\n
5. What does a “suspended” licence mean?<\/strong><\/strong><\/p>\n
A licensed company is committed to the worker’s rights (salary, insurance, accommodation, day off). A fake company may not respect anything, putting you as the employer in a difficult legal position.<\/p>\n
A licence is part of a professional experience<\/strong><\/h3>\nA licensed company works to defined standards, invests in training its staff and cares about its reputation. These standards are reflected in the quality of service you receive.<\/p>\n<\/a><\/figure>\nWhich authority issues licences to recruitment companies in Saudi Arabia?<\/strong><\/h2>\nIn the Kingdom of Saudi Arabia, the official body responsible for licensing recruitment and domestic worker mediation companies is the Ministry of Human Resources and Social Development. Every company working in this field needs an official licence from it.<\/p>\n
The role of the Ministry of Human Resources<\/strong><\/h3>\n\n- Issuing licences to new companies after checking the legal requirements.<\/li>\n
- Monitoring the work of licensed companies.<\/li>\n
- Receiving complaints against companies.<\/li>\n
- Suspending the licences of companies that break the rules.<\/li>\n
- Regularly updating the database of licensed companies.<\/li>\n<\/ul>\n
The role of the Musaned platform<\/strong><\/h3>\nMusaned is the official electronic portal for recruitment in Saudi Arabia. Every legal recruitment must go through it. The platform lets you:<\/p>\n
\n- Check the licences of companies registered on it.<\/li>\n
- Issue visas electronically.<\/li>\n
- Sign electronic contracts.<\/li>\n
- Make official payments.<\/li>\n
- Follow the status of your request.<\/li>\n<\/ul>\n
How the Ministry and Musaned work together<\/strong><\/h3>\nThe Ministry of Human Resources issues the licence, and the Musaned platform carries out the procedures. A company licensed by the Ministry can register on Musaned and work legally. Any company that doesn’t appear on Musaned is necessarily not properly licensed.<\/p>\n
How do you look up a recruitment company’s licence in Saudi Arabia on the Musaned platform?<\/strong><\/h2>\nChecking a recruitment company’s licence on Musaned is simple and needs no technical expertise. Here are the steps.<\/p>\n
Step 1: Go to the official Musaned platform<\/strong><\/h3>\nGo to the official website of the government Musaned platform. Avoid links that come through WhatsApp or unknown messages, as they may be fake sites. Search for the platform through a search engine and check the website address.<\/p>\n
Step 2: Find the company lookup feature<\/strong><\/h3>\nOn the Musaned home page there is a feature for looking up licensed recruitment companies. The interface is in Arabic and easy to use.<\/p>\n
Step 3: Enter the company name or licence number<\/strong><\/h3>\nEnter the company’s full name (such as “Ekal Human Resources”) or its licence number if you know it. The system will show you the basic information if the company exists.<\/p>\n
Step 4: Read the information shown<\/strong><\/h3>\nYou will see several key details, including:<\/p>\n
\n- The company’s full name.<\/li>\n
- Its licence number.<\/li>\n
- The licence status (active, suspended, expired).<\/li>\n
- The licence start date.<\/li>\n
- The company’s main city.<\/li>\n<\/ul>\n
Step 5: Match the information with what you have<\/strong><\/h3>\nCompare this information with what the company provides on its website, in its contact details and on staff business cards. Any mismatch calls for checking directly with customer service.<\/p>\n
If the company doesn’t appear in the results<\/strong><\/h3>\nIf the company is missing from the Musaned search results, it means one of three things:<\/p>\n
\n- The company is unlicensed (fake).<\/li>\n
- The company is licensed under a different record from the name you are dealing with (a partner or agent).<\/li>\n
- A typing error (check the spelling of the name).<\/li>\n<\/ul>\n
In every case, it calls for a complete stop and deeper checks before any step.<\/p>\n
What is the difference between a recruitment company licence in Saudi Arabia<\/strong> and a mediation licence?<\/strong><\/h2>\nIn Saudi Arabia there are two types of licence for working with domestic workers, each with its own nature. Understanding the difference helps you know what kind of service you are getting.<\/p>\n
Recruitment licence<\/strong><\/h3>\n\n- Allows the company to recruit the worker directly from the sending country.<\/li>\n
- The worker comes under the sponsorship of the sponsor (the employer).<\/li>\n
- The company handles the visa, medical tests, tickets and delivery.<\/li>\n
- The contract is directly between the sponsor and the worker.<\/li>\n<\/ul>\n
Mediation licence<\/a><\/strong><\/h3>\n\n- Allows the company to “mediate” between the sponsor and the worker.<\/li>\n
- The worker may be sponsored by the company and loaned to the family for a set period.<\/li>\n
- The procedures are relatively simpler in many cases.<\/li>\n
- The contract is between the sponsor and the mediation company.<\/li>\n<\/ul>\n
How do you choose the right type?<\/strong><\/h3>\n\n- If you want the worker under your direct sponsorship for the long term: choose a company with a recruitment licence.<\/li>\n
- If you want a short- or medium-term service with simpler procedures: choose a company with a mediation licence.<\/li>\n<\/ul>\n
Some companies hold both licences<\/strong><\/h3>\nLarge companies (including Ekal) may hold both types of licence to offer a range of services. Contact the company to find out which service is available for your needs.<\/p>\n
What information does the official licence record reveal?<\/strong><\/h2>\nThe official licence record on the Musaned platform reveals key information that shows whether a company is really trustworthy.<\/p>\n
Basic information<\/strong><\/h3>\n\n- The company’s full name (it should match the name you are dealing with).<\/li>\n
- The unique licence number.<\/li>\n
- The licence status (active \/ suspended \/ expired \/ under review).<\/li>\n
- The licence issue date.<\/li>\n
- The licensed activity (recruitment, mediation or both).<\/li>\n<\/ul>\n
Useful extra information<\/strong><\/h3>\n\n- The company’s main city.<\/li>\n
- Approved branches (if shown in the record).<\/li>\n
- The nationalities the company is allowed to recruit (in some cases).<\/li>\n
- Client ratings (if available on the platform).<\/li>\n<\/ul>\n
Warning signs in the record<\/strong><\/h3>\n\n- A “suspended” or “under review” licence \u2014 don’t deal with the company before finding out why it was suspended.<\/li>\n
- An “expired” licence \u2014 the company hasn’t renewed its licence and may have stopped working legally.<\/li>\n
- The company name on Musaned is different from the name you are dealing with \u2014 check whether it is a trading name or a fraud.<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\nTake a screenshot of the licence details before contacting the company. The screenshot serves as a reference if there is a dispute or if the information changes later.<\/p>\n
What does an expired or suspended licence mean?<\/strong><\/h2>\nA company’s licence goes through stages, and each stage means something different for your decision.<\/p>\n
Active licence<\/strong><\/h3>\nThe company has a valid licence and may work with all its permissions. You can deal with it confidently, provided you check the other signs of reliability.<\/p>\n
Suspended licence<\/strong><\/h3>\nThe licence has been temporarily suspended, usually for reasons such as:<\/p>\n
\n- Administrative violations.<\/li>\n
- Complaints from clients.<\/li>\n
- Missing required documents.<\/li>\n
- Unpaid renewal fees.<\/li>\n<\/ul>\n
The company may not work during the suspension. Any dealings with it during this period may not be legal. Find out the reason for the suspension before any step.<\/p>\n
Expired licence<\/strong><\/h3>\nThe licence has expired and hasn’t been renewed. The company isn’t legally allowed to work in recruitment. Don’t deal with it, even if it claims to be “in the process of renewing”.<\/p>\n
Licence under review<\/strong><\/h3>\nThis happens in cases that need extra assessment by the regulators. It is best to wait until the situation is clear before dealing with the company.<\/p>\n
New (recently issued) licence<\/strong><\/h3>\nA new company with a recent licence. It isn’t necessarily a bad company, but its experience is short. Check its management team, comments and reviews before dealing with it.<\/p>\n
How do you avoid fake companies in the Saudi market?<\/strong><\/h2>\nFake companies use several methods to look like real ones. Watching for certain signs protects you.<\/p>\n
Sign one: no licence on Musaned<\/strong><\/h3>\nIf the company doesn’t appear on the Musaned platform, it is either unlicensed or playing with its name. Either way, it is best avoided.<\/p>\n
Sign two: no physical premises you can visit<\/strong><\/h3>\nA licensed company has a branch or office you can visit. A fake company avoids physical visits and prefers to communicate only remotely.<\/p>\n
Sign three: impersonating well-known names<\/strong><\/h3>\nSome fraudsters impersonate well-known companies, using a similar domain (such as eikal instead of ekalsa) or a WhatsApp number close to the official one. Always check the official website and the published unified number.<\/p>\n
Sign four: no electronic contract<\/strong><\/h3>\nA licensed company issues an electronic contract through the Musaned platform. A fake company may offer a handwritten “contract” or a simple undocumented file.<\/p>\n
Sign five: unusual payment requests<\/strong><\/h3>\nTransfers to a personal account, full payment before the procedures start, requests for gift cards or non-standard payments. All are signs of fraud.<\/p>\n
How do you deal with a new company you don’t know?<\/strong><\/h3>\n\n- Look it up on Musaned first.<\/li>\n
- Look for reviews from previous clients.<\/li>\n
- Ask to see a sample contract before committing.<\/li>\n
- Visit the branch in person before any payment.<\/li>\n
- Call its unified number to confirm it is genuine.<\/li>\n<\/ul>\n
What additional documents reveal a company’s reliability?<\/strong><\/h2>\nAfter checking the licence, there are additional documents that reveal how professional and serious a company is. They don’t replace the licence but complement it.<\/p>\n
Commercial registration<\/strong><\/h3>\nEvery company in Saudi Arabia has a commercial registration with a specific number, issued by the Ministry of Commerce. The commercial registration:<\/p>\n
\n- Proves the company is legally registered.<\/li>\n
- Shows its official activity.<\/li>\n
- Contains the name of the owner or owners.<\/li>\n
- Has a start and expiry date (it is renewed periodically).<\/li>\n<\/ul>\n
Ask to see the commercial registration at the branch, or look up its number on the Ministry of Commerce’s official website to check.<\/p>\n
The company’s physical address<\/strong><\/h3>\nA serious company has a clear, published address:<\/p>\n
\n- A specific building in a known district.<\/li>\n
- You can reach and visit it.<\/li>\n
- A clear company sign.<\/li>\n
- Published opening hours.<\/li>\n<\/ul>\n
Check the address on Google Maps before visiting. If the address is only “virtual” with no actual place, that is a warning sign.<\/p>\n
Unified contact details<\/strong><\/h3>\nA licensed company has unified, published contact channels:<\/p>\n
\n- A fixed unified number (920) or (800).<\/li>\n
- An official email on the company’s domain (info@companyname.com).<\/li>\n
- An official website.<\/li>\n
- Social media accounts under the same name.<\/li>\n<\/ul>\n
Contact only through a personal mobile number, or a basic email (Gmail\/Hotmail) without an official website, is a sign the company isn’t professional.<\/p>\n
Client reviews<\/strong><\/h3>\nReviews on Google Maps, social media or review platforms should show:<\/p>\n
\n- Enough reviews (hundreds or thousands, not just dozens).<\/li>\n
- Reviews written at different times (not bunched in a short period).<\/li>\n
- Replies from the company to reviews (both positive and negative).<\/li>\n
- Realistic review content (describing specific experiences).<\/li>\n<\/ul>\n
Very few reviews, or reviews bunched on certain days, may be fake.<\/p>\n
Documented bank accounts<\/strong><\/h3>\nA serious company receives payments into bank accounts in the company’s name and states the IBAN in the electronic contract. Ekal uses Riyad Bank as its official channel, and the IBAN is included in every contract.<\/p>\n<\/a><\/figure>\nWhat is Ekal’s licence number and how can you check it?<\/strong><\/h2>\nEkal Human Resources is a Saudi company licensed by the Ministry of Human Resources and Social Development, licence no. 25. The company is fully registered on the official Musaned platform.<\/p>\n
How do you check Ekal’s licence?<\/strong><\/h3>\n\n- Go to the official Musaned platform.<\/li>\n
- Search for “Ekal Human Resources” or licence number 25.<\/li>\n
- You will see the licence details, its status and start date.<\/li>\n
- Compare the information with what is on Ekal’s official website.<\/li>\n<\/ul>\n
Ekal’s official contact channels<\/strong><\/h3>\n\n- Unified number: 920033993<\/li>\n
- Official WhatsApp: 0536033993<\/li>\n
- The official website.<\/li>\n
- 5 branches in Riyadh. Contact Ekal to find your nearest branch.<\/li>\n<\/ul>\n
A warning about impersonation attempts<\/strong><\/h3>\nIf someone contacts you claiming to be from Ekal through unofficial channels (WhatsApp from a number you haven’t verified, a message from a suspicious email), call the unified number 920033993 to check before taking any step. Don’t rely on the same channel the suspicious message came through.<\/p>\n
When should you ask for the licence number before contracting?<\/strong><\/h2>\nAsking for the licence number isn’t rude; it is a natural right and professional practice. A licensed company won’t hesitate to give you the number.<\/p>\n
In the first conversation<\/strong><\/h3>\nWhen you first contact any company, ask directly: “What is your licence number with the Ministry of Human Resources?” A quick, clear answer is a positive sign. Hesitation or reluctance is a warning sign.<\/p>\n
Before a physical visit<\/strong><\/h3>\nIf you decide to visit the company’s branch, check the licence first. Visiting an unlicensed company is a waste of time.<\/p>\n
Before paying<\/strong><\/h3>\nMake a final check of the licence before any payment. Even if you have already started talking to the company, payment is the point of no return. Look it up again to be sure.<\/p>\n
In the written contract<\/strong><\/h3>\nAsk for the licence number to be stated in the contract. A serious company states its number with pride. Reluctance to state it is, again, a negative sign.<\/p>\n
Practical advice<\/strong><\/h3>\nTreat asking for the licence as a “first test” of the company. If it responds openly and confidently, it is probably trustworthy. If it is reluctant or refuses, there is reason for doubt.<\/p>\n
What do you do if you find out that the recruitment company in Saudi Arabia<\/strong><\/strong> is unlicensed?<\/strong><\/h2>\nIf it turns out the company you are dealing with is unlicensed, act quickly and wisely.<\/p>\n
Step 1: Stop immediately<\/strong><\/h3>\nDon’t complete any procedure, don’t sign any paper, don’t send any more money. Stopping immediately protects what is left.<\/p>\n
Step 2: Keep records<\/strong><\/h3>\nKeep all correspondence, receipts, photos and WhatsApp messages. This evidence may be important for any later legal action.<\/p>\n
Step 3: Try to recover any money paid<\/strong><\/h3>\n\n- Call your bank immediately and ask them to stop any transfer in progress.<\/li>\n
- If you paid by credit card, contact the bank about the possibility of a dispute (chargeback).<\/li>\n
- Keep all the evidence to give to the bank.<\/li>\n<\/ul>\n
Step 4: Report it officially<\/strong><\/h3>\n\n- Report the unlicensed company to the Ministry of Human Resources.<\/li>\n
- Report it to the police in the case of financial fraud.<\/li>\n
- Report it to the Musaned platform to protect others.<\/li>\n
- Note: don’t publish defamatory information on social media before legal action.<\/li>\n<\/ul>\n
Step 5: Find a licensed alternative<\/strong><\/h3>\nAfter stopping dealing with the fake company, look for a licensed one. Don’t let a bad experience stop you meeting your real need. Companies such as Ekal are here to serve you legally and safely.<\/p>\n
What should you ask the company at your first meeting?<\/strong><\/h2>\nYour first meeting with a recruitment company (whether on WhatsApp, by phone or in person) is a chance to assess its professionalism. Smart questions reveal a lot before you commit.<\/p>\n
Questions about licensing and legitimacy<\/strong><\/h3>\n\n- What is your licence number with the Ministry of Human Resources?<\/li>\n
- What is your commercial registration number?<\/li>\n
- Which nationalities are you allowed to recruit?<\/li>\n
- How long have you been working in the Saudi market?<\/li>\n
- Can I see the licence document?<\/li>\n<\/ul>\n
Questions about the procedures<\/strong><\/h3>\n\n- How are the visa procedures carried out through Musaned?<\/li>\n
- Which documents do you need from me?<\/a><\/li>\n
- How long does the whole process take?<\/li>\n
- Which request statuses can I track?<\/li>\n
- When does the worker’s medical test take place?<\/li>\n<\/ul>\n
Questions about quality and guarantees<\/strong><\/h3>\n\n- How do you select workers before presenting them to clients?<\/li>\n
- Do you offer an online interview before I choose?<\/li>\n
- What are the guarantee and replacement terms?<\/li>\n
- What happens if the worker isn’t suitable after she arrives?<\/li>\n<\/ul>\n
Questions about payment<\/strong><\/h3>\n\n- Which payment methods do you accept?<\/li>\n
- Do you accept payment into a personal account? (The right answer: no)<\/li>\n
- What is the company’s official bank IBAN?<\/li>\n
- Do you provide an electronic contract before payment?<\/li>\n
- Are instalments available, and on what terms?<\/li>\n<\/ul>\n
Questions about after-handover service<\/strong><\/h3>\n\n- Whom do I contact if I have a problem after receiving the worker?<\/li>\n
- What is your average response time to client complaints?<\/li>\n
- How do you handle replacement requests?<\/li>\n<\/ul>\n
How these questions are answered is the best indicator of a company’s professionalism. Confident, clear answers are a positive sign; reluctance or evasive answers are a warning sign.<\/p>\n
What should you look out for on the company’s website?<\/strong><\/h2>\nThe company’s website is its digital shop window. Some indicators on the website reveal whether it is trustworthy.<\/p>\n
Positive signs on the website<\/strong><\/h3>\n\n- The domain is in the company’s own name, not a generic one.<\/li>\n
- A professional design with complete information.<\/li>\n
- A “Contact us” page with a physical address, unified number and official email.<\/li>\n
- An “About us” page explaining its history and management team.<\/li>\n
- An SSL certificate (the site starts with https) protecting your data.<\/li>\n
- Correct Arabic content without glaring errors.<\/li>\n<\/ul>\n
Negative signs on the website<\/strong><\/h3>\n\n- A strange domain, or one similar to a well-known company’s name.<\/li>\n
- A rushed design, or one full of mistakes.<\/li>\n
- No “Contact us” or “About us” page.<\/li>\n
- Incomplete contact details (only a personal mobile number, no address).<\/li>\n
- Machine-translated content with glaring errors.<\/li>\n
- No SSL certificate (the site starts with http without the s).<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\nBefore any financial contact, browse the whole website. A rushed or incomplete website is the front of a company that rushes its work. A professional website reflects a professional company.<\/p>\n
How does Ekal help you with the legal procedures?<\/strong><\/h2>\nEkal Human Resources handles every procedure in a legal, transparent and documented way.<\/p>\n
What Ekal provides<\/strong><\/h3>\n\n- Official licence no. 25 from the Ministry of Human Resources.<\/li>\n
- Full registration on the official Musaned platform.<\/li>\n
- 5 branches in Riyadh to make in-person visits easier.<\/li>\n
- An electronic contract through Musaned that sets out every term before payment.<\/li>\n
- Official payment methods only (POS or the Riyad Bank IBAN).<\/li>\n
- Follow-up of your request from start to handover.<\/li>\n
- Customer service ready to answer questions about licensing and procedures.<\/li>\n<\/ul>\n
How you can check Ekal yourself<\/strong><\/h3>\n\n- Visit the Musaned platform and look up Ekal Human Resources.<\/li>\n
- Call the unified number 920033993.<\/li>\n
- Visit one of the company’s branches in Riyadh.<\/li>\n
- Read client reviews.<\/li>\n<\/ul>\n
Ekal’s philosophy<\/strong><\/h3>\nEkal is built on the motto “Leave it to us”. Transparency about licensing, procedures and payment is part of that motto. You are dealing with a company that shows you all its documents before you ask, because transparency is a natural right, not an extra feature.<\/p>\n
Contact Ekal<\/strong><\/h2>\nTo deal with a fully licensed recruitment company that documents every procedure, contact Ekal:<\/p>\n
\n- WhatsApp: 0536033993<\/li>\n
- Unified number: 920033993<\/li>\n
- Website: request our domestic services for individuals<\/a><\/li>\n<\/ul>\n
Our team will help you:<\/p>\n
\n- Explaining Ekal’s licence (no. 25) and its registration on the Musaned platform.<\/li>\n
- Providing the official electronic contract before any payment.<\/li>\n
- Guiding you through the legal procedures step by step.<\/li>\n
- Answering all your questions about licensing and procedures.<\/li>\n
- Turning recruitment from worry into complete confidence.<\/li>\n<\/ul>\n
Request recruitment<\/strong><\/a><\/h3>\nFrequently asked questions<\/strong><\/h2>\n1. How do I make sure a recruitment company is licensed in Saudi Arabia?<\/strong><\/strong><\/p>\nGo to the official government Musaned platform, search by the company’s name or licence number, and you will see the licence details and status. A licensed company shows as “active” with a specific licence number. If the company doesn’t appear in the results, or shows as “suspended” or “expired”, stop dealing with it immediately.<\/p>\n
2. Which authority issues recruitment licences?<\/strong><\/strong><\/p>\nThe official body is the Ministry of Human Resources and Social Development in the Kingdom of Saudi Arabia. The Ministry issues licences, monitors companies’ work and receives complaints against them. The Musaned platform is the official electronic portal that carries out recruitment procedures, and every licensed company must be registered on it.<\/p>\n
3. What is the difference between a recruitment licence and a mediation licence?<\/strong><\/strong><\/p>\nA recruitment licence allows the company to recruit the worker directly under the sponsor’s sponsorship. A mediation licence allows the company to “loan” the worker from its own sponsorship to the family for a set period. Some large companies (such as Ekal) hold both. Contact the company to find out which service best suits your needs.<\/p>\n
4. What is Ekal Human Resources’ licence number?<\/strong><\/strong><\/p>\nEkal is a Saudi company licensed by the Ministry of Human Resources, licence no. 25. The company is registered on the official Musaned platform. To check for yourself, go to the Musaned platform and look up “Ekal Human Resources” or licence number 25. For questions, call 920033993 or WhatsApp 0536033993.<\/p>\n
5. What does a “suspended” licence mean?<\/strong><\/strong><\/p>\n
<\/a><\/figure>\nWhich authority issues licences to recruitment companies in Saudi Arabia?<\/strong><\/h2>\nIn the Kingdom of Saudi Arabia, the official body responsible for licensing recruitment and domestic worker mediation companies is the Ministry of Human Resources and Social Development. Every company working in this field needs an official licence from it.<\/p>\n
The role of the Ministry of Human Resources<\/strong><\/h3>\n\n- Issuing licences to new companies after checking the legal requirements.<\/li>\n
- Monitoring the work of licensed companies.<\/li>\n
- Receiving complaints against companies.<\/li>\n
- Suspending the licences of companies that break the rules.<\/li>\n
- Regularly updating the database of licensed companies.<\/li>\n<\/ul>\n
The role of the Musaned platform<\/strong><\/h3>\nMusaned is the official electronic portal for recruitment in Saudi Arabia. Every legal recruitment must go through it. The platform lets you:<\/p>\n
\n- Check the licences of companies registered on it.<\/li>\n
- Issue visas electronically.<\/li>\n
- Sign electronic contracts.<\/li>\n
- Make official payments.<\/li>\n
- Follow the status of your request.<\/li>\n<\/ul>\n
How the Ministry and Musaned work together<\/strong><\/h3>\nThe Ministry of Human Resources issues the licence, and the Musaned platform carries out the procedures. A company licensed by the Ministry can register on Musaned and work legally. Any company that doesn’t appear on Musaned is necessarily not properly licensed.<\/p>\n
How do you look up a recruitment company’s licence in Saudi Arabia on the Musaned platform?<\/strong><\/h2>\nChecking a recruitment company’s licence on Musaned is simple and needs no technical expertise. Here are the steps.<\/p>\n
Step 1: Go to the official Musaned platform<\/strong><\/h3>\nGo to the official website of the government Musaned platform. Avoid links that come through WhatsApp or unknown messages, as they may be fake sites. Search for the platform through a search engine and check the website address.<\/p>\n
Step 2: Find the company lookup feature<\/strong><\/h3>\nOn the Musaned home page there is a feature for looking up licensed recruitment companies. The interface is in Arabic and easy to use.<\/p>\n
Step 3: Enter the company name or licence number<\/strong><\/h3>\nEnter the company’s full name (such as “Ekal Human Resources”) or its licence number if you know it. The system will show you the basic information if the company exists.<\/p>\n
Step 4: Read the information shown<\/strong><\/h3>\nYou will see several key details, including:<\/p>\n
\n- The company’s full name.<\/li>\n
- Its licence number.<\/li>\n
- The licence status (active, suspended, expired).<\/li>\n
- The licence start date.<\/li>\n
- The company’s main city.<\/li>\n<\/ul>\n
Step 5: Match the information with what you have<\/strong><\/h3>\nCompare this information with what the company provides on its website, in its contact details and on staff business cards. Any mismatch calls for checking directly with customer service.<\/p>\n
If the company doesn’t appear in the results<\/strong><\/h3>\nIf the company is missing from the Musaned search results, it means one of three things:<\/p>\n
\n- The company is unlicensed (fake).<\/li>\n
- The company is licensed under a different record from the name you are dealing with (a partner or agent).<\/li>\n
- A typing error (check the spelling of the name).<\/li>\n<\/ul>\n
In every case, it calls for a complete stop and deeper checks before any step.<\/p>\n
What is the difference between a recruitment company licence in Saudi Arabia<\/strong> and a mediation licence?<\/strong><\/h2>\nIn Saudi Arabia there are two types of licence for working with domestic workers, each with its own nature. Understanding the difference helps you know what kind of service you are getting.<\/p>\n
Recruitment licence<\/strong><\/h3>\n\n- Allows the company to recruit the worker directly from the sending country.<\/li>\n
- The worker comes under the sponsorship of the sponsor (the employer).<\/li>\n
- The company handles the visa, medical tests, tickets and delivery.<\/li>\n
- The contract is directly between the sponsor and the worker.<\/li>\n<\/ul>\n
Mediation licence<\/a><\/strong><\/h3>\n\n- Allows the company to “mediate” between the sponsor and the worker.<\/li>\n
- The worker may be sponsored by the company and loaned to the family for a set period.<\/li>\n
- The procedures are relatively simpler in many cases.<\/li>\n
- The contract is between the sponsor and the mediation company.<\/li>\n<\/ul>\n
How do you choose the right type?<\/strong><\/h3>\n\n- If you want the worker under your direct sponsorship for the long term: choose a company with a recruitment licence.<\/li>\n
- If you want a short- or medium-term service with simpler procedures: choose a company with a mediation licence.<\/li>\n<\/ul>\n
Some companies hold both licences<\/strong><\/h3>\nLarge companies (including Ekal) may hold both types of licence to offer a range of services. Contact the company to find out which service is available for your needs.<\/p>\n
What information does the official licence record reveal?<\/strong><\/h2>\nThe official licence record on the Musaned platform reveals key information that shows whether a company is really trustworthy.<\/p>\n
Basic information<\/strong><\/h3>\n\n- The company’s full name (it should match the name you are dealing with).<\/li>\n
- The unique licence number.<\/li>\n
- The licence status (active \/ suspended \/ expired \/ under review).<\/li>\n
- The licence issue date.<\/li>\n
- The licensed activity (recruitment, mediation or both).<\/li>\n<\/ul>\n
Useful extra information<\/strong><\/h3>\n\n- The company’s main city.<\/li>\n
- Approved branches (if shown in the record).<\/li>\n
- The nationalities the company is allowed to recruit (in some cases).<\/li>\n
- Client ratings (if available on the platform).<\/li>\n<\/ul>\n
Warning signs in the record<\/strong><\/h3>\n\n- A “suspended” or “under review” licence \u2014 don’t deal with the company before finding out why it was suspended.<\/li>\n
- An “expired” licence \u2014 the company hasn’t renewed its licence and may have stopped working legally.<\/li>\n
- The company name on Musaned is different from the name you are dealing with \u2014 check whether it is a trading name or a fraud.<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\nTake a screenshot of the licence details before contacting the company. The screenshot serves as a reference if there is a dispute or if the information changes later.<\/p>\n
What does an expired or suspended licence mean?<\/strong><\/h2>\nA company’s licence goes through stages, and each stage means something different for your decision.<\/p>\n
Active licence<\/strong><\/h3>\nThe company has a valid licence and may work with all its permissions. You can deal with it confidently, provided you check the other signs of reliability.<\/p>\n
Suspended licence<\/strong><\/h3>\nThe licence has been temporarily suspended, usually for reasons such as:<\/p>\n
\n- Administrative violations.<\/li>\n
- Complaints from clients.<\/li>\n
- Missing required documents.<\/li>\n
- Unpaid renewal fees.<\/li>\n<\/ul>\n
The company may not work during the suspension. Any dealings with it during this period may not be legal. Find out the reason for the suspension before any step.<\/p>\n
Expired licence<\/strong><\/h3>\nThe licence has expired and hasn’t been renewed. The company isn’t legally allowed to work in recruitment. Don’t deal with it, even if it claims to be “in the process of renewing”.<\/p>\n
Licence under review<\/strong><\/h3>\nThis happens in cases that need extra assessment by the regulators. It is best to wait until the situation is clear before dealing with the company.<\/p>\n
New (recently issued) licence<\/strong><\/h3>\nA new company with a recent licence. It isn’t necessarily a bad company, but its experience is short. Check its management team, comments and reviews before dealing with it.<\/p>\n
How do you avoid fake companies in the Saudi market?<\/strong><\/h2>\nFake companies use several methods to look like real ones. Watching for certain signs protects you.<\/p>\n
Sign one: no licence on Musaned<\/strong><\/h3>\nIf the company doesn’t appear on the Musaned platform, it is either unlicensed or playing with its name. Either way, it is best avoided.<\/p>\n
Sign two: no physical premises you can visit<\/strong><\/h3>\nA licensed company has a branch or office you can visit. A fake company avoids physical visits and prefers to communicate only remotely.<\/p>\n
Sign three: impersonating well-known names<\/strong><\/h3>\nSome fraudsters impersonate well-known companies, using a similar domain (such as eikal instead of ekalsa) or a WhatsApp number close to the official one. Always check the official website and the published unified number.<\/p>\n
Sign four: no electronic contract<\/strong><\/h3>\nA licensed company issues an electronic contract through the Musaned platform. A fake company may offer a handwritten “contract” or a simple undocumented file.<\/p>\n
Sign five: unusual payment requests<\/strong><\/h3>\nTransfers to a personal account, full payment before the procedures start, requests for gift cards or non-standard payments. All are signs of fraud.<\/p>\n
How do you deal with a new company you don’t know?<\/strong><\/h3>\n\n- Look it up on Musaned first.<\/li>\n
- Look for reviews from previous clients.<\/li>\n
- Ask to see a sample contract before committing.<\/li>\n
- Visit the branch in person before any payment.<\/li>\n
- Call its unified number to confirm it is genuine.<\/li>\n<\/ul>\n
What additional documents reveal a company’s reliability?<\/strong><\/h2>\nAfter checking the licence, there are additional documents that reveal how professional and serious a company is. They don’t replace the licence but complement it.<\/p>\n
Commercial registration<\/strong><\/h3>\nEvery company in Saudi Arabia has a commercial registration with a specific number, issued by the Ministry of Commerce. The commercial registration:<\/p>\n
\n- Proves the company is legally registered.<\/li>\n
- Shows its official activity.<\/li>\n
- Contains the name of the owner or owners.<\/li>\n
- Has a start and expiry date (it is renewed periodically).<\/li>\n<\/ul>\n
Ask to see the commercial registration at the branch, or look up its number on the Ministry of Commerce’s official website to check.<\/p>\n
The company’s physical address<\/strong><\/h3>\nA serious company has a clear, published address:<\/p>\n
\n- A specific building in a known district.<\/li>\n
- You can reach and visit it.<\/li>\n
- A clear company sign.<\/li>\n
- Published opening hours.<\/li>\n<\/ul>\n
Check the address on Google Maps before visiting. If the address is only “virtual” with no actual place, that is a warning sign.<\/p>\n
Unified contact details<\/strong><\/h3>\nA licensed company has unified, published contact channels:<\/p>\n
\n- A fixed unified number (920) or (800).<\/li>\n
- An official email on the company’s domain (info@companyname.com).<\/li>\n
- An official website.<\/li>\n
- Social media accounts under the same name.<\/li>\n<\/ul>\n
Contact only through a personal mobile number, or a basic email (Gmail\/Hotmail) without an official website, is a sign the company isn’t professional.<\/p>\n
Client reviews<\/strong><\/h3>\nReviews on Google Maps, social media or review platforms should show:<\/p>\n
\n- Enough reviews (hundreds or thousands, not just dozens).<\/li>\n
- Reviews written at different times (not bunched in a short period).<\/li>\n
- Replies from the company to reviews (both positive and negative).<\/li>\n
- Realistic review content (describing specific experiences).<\/li>\n<\/ul>\n
Very few reviews, or reviews bunched on certain days, may be fake.<\/p>\n
Documented bank accounts<\/strong><\/h3>\nA serious company receives payments into bank accounts in the company’s name and states the IBAN in the electronic contract. Ekal uses Riyad Bank as its official channel, and the IBAN is included in every contract.<\/p>\n<\/a><\/figure>\nWhat is Ekal’s licence number and how can you check it?<\/strong><\/h2>\nEkal Human Resources is a Saudi company licensed by the Ministry of Human Resources and Social Development, licence no. 25. The company is fully registered on the official Musaned platform.<\/p>\n
How do you check Ekal’s licence?<\/strong><\/h3>\n\n- Go to the official Musaned platform.<\/li>\n
- Search for “Ekal Human Resources” or licence number 25.<\/li>\n
- You will see the licence details, its status and start date.<\/li>\n
- Compare the information with what is on Ekal’s official website.<\/li>\n<\/ul>\n
Ekal’s official contact channels<\/strong><\/h3>\n\n- Unified number: 920033993<\/li>\n
- Official WhatsApp: 0536033993<\/li>\n
- The official website.<\/li>\n
- 5 branches in Riyadh. Contact Ekal to find your nearest branch.<\/li>\n<\/ul>\n
A warning about impersonation attempts<\/strong><\/h3>\nIf someone contacts you claiming to be from Ekal through unofficial channels (WhatsApp from a number you haven’t verified, a message from a suspicious email), call the unified number 920033993 to check before taking any step. Don’t rely on the same channel the suspicious message came through.<\/p>\n
When should you ask for the licence number before contracting?<\/strong><\/h2>\nAsking for the licence number isn’t rude; it is a natural right and professional practice. A licensed company won’t hesitate to give you the number.<\/p>\n
In the first conversation<\/strong><\/h3>\nWhen you first contact any company, ask directly: “What is your licence number with the Ministry of Human Resources?” A quick, clear answer is a positive sign. Hesitation or reluctance is a warning sign.<\/p>\n
Before a physical visit<\/strong><\/h3>\nIf you decide to visit the company’s branch, check the licence first. Visiting an unlicensed company is a waste of time.<\/p>\n
Before paying<\/strong><\/h3>\nMake a final check of the licence before any payment. Even if you have already started talking to the company, payment is the point of no return. Look it up again to be sure.<\/p>\n
In the written contract<\/strong><\/h3>\nAsk for the licence number to be stated in the contract. A serious company states its number with pride. Reluctance to state it is, again, a negative sign.<\/p>\n
Practical advice<\/strong><\/h3>\nTreat asking for the licence as a “first test” of the company. If it responds openly and confidently, it is probably trustworthy. If it is reluctant or refuses, there is reason for doubt.<\/p>\n
What do you do if you find out that the recruitment company in Saudi Arabia<\/strong><\/strong> is unlicensed?<\/strong><\/h2>\nIf it turns out the company you are dealing with is unlicensed, act quickly and wisely.<\/p>\n
Step 1: Stop immediately<\/strong><\/h3>\nDon’t complete any procedure, don’t sign any paper, don’t send any more money. Stopping immediately protects what is left.<\/p>\n
Step 2: Keep records<\/strong><\/h3>\nKeep all correspondence, receipts, photos and WhatsApp messages. This evidence may be important for any later legal action.<\/p>\n
Step 3: Try to recover any money paid<\/strong><\/h3>\n\n- Call your bank immediately and ask them to stop any transfer in progress.<\/li>\n
- If you paid by credit card, contact the bank about the possibility of a dispute (chargeback).<\/li>\n
- Keep all the evidence to give to the bank.<\/li>\n<\/ul>\n
Step 4: Report it officially<\/strong><\/h3>\n\n- Report the unlicensed company to the Ministry of Human Resources.<\/li>\n
- Report it to the police in the case of financial fraud.<\/li>\n
- Report it to the Musaned platform to protect others.<\/li>\n
- Note: don’t publish defamatory information on social media before legal action.<\/li>\n<\/ul>\n
Step 5: Find a licensed alternative<\/strong><\/h3>\nAfter stopping dealing with the fake company, look for a licensed one. Don’t let a bad experience stop you meeting your real need. Companies such as Ekal are here to serve you legally and safely.<\/p>\n
What should you ask the company at your first meeting?<\/strong><\/h2>\nYour first meeting with a recruitment company (whether on WhatsApp, by phone or in person) is a chance to assess its professionalism. Smart questions reveal a lot before you commit.<\/p>\n
Questions about licensing and legitimacy<\/strong><\/h3>\n\n- What is your licence number with the Ministry of Human Resources?<\/li>\n
- What is your commercial registration number?<\/li>\n
- Which nationalities are you allowed to recruit?<\/li>\n
- How long have you been working in the Saudi market?<\/li>\n
- Can I see the licence document?<\/li>\n<\/ul>\n
Questions about the procedures<\/strong><\/h3>\n\n- How are the visa procedures carried out through Musaned?<\/li>\n
- Which documents do you need from me?<\/a><\/li>\n
- How long does the whole process take?<\/li>\n
- Which request statuses can I track?<\/li>\n
- When does the worker’s medical test take place?<\/li>\n<\/ul>\n
Questions about quality and guarantees<\/strong><\/h3>\n\n- How do you select workers before presenting them to clients?<\/li>\n
- Do you offer an online interview before I choose?<\/li>\n
- What are the guarantee and replacement terms?<\/li>\n
- What happens if the worker isn’t suitable after she arrives?<\/li>\n<\/ul>\n
Questions about payment<\/strong><\/h3>\n\n- Which payment methods do you accept?<\/li>\n
- Do you accept payment into a personal account? (The right answer: no)<\/li>\n
- What is the company’s official bank IBAN?<\/li>\n
- Do you provide an electronic contract before payment?<\/li>\n
- Are instalments available, and on what terms?<\/li>\n<\/ul>\n
Questions about after-handover service<\/strong><\/h3>\n\n- Whom do I contact if I have a problem after receiving the worker?<\/li>\n
- What is your average response time to client complaints?<\/li>\n
- How do you handle replacement requests?<\/li>\n<\/ul>\n
How these questions are answered is the best indicator of a company’s professionalism. Confident, clear answers are a positive sign; reluctance or evasive answers are a warning sign.<\/p>\n
What should you look out for on the company’s website?<\/strong><\/h2>\nThe company’s website is its digital shop window. Some indicators on the website reveal whether it is trustworthy.<\/p>\n
Positive signs on the website<\/strong><\/h3>\n\n- The domain is in the company’s own name, not a generic one.<\/li>\n
- A professional design with complete information.<\/li>\n
- A “Contact us” page with a physical address, unified number and official email.<\/li>\n
- An “About us” page explaining its history and management team.<\/li>\n
- An SSL certificate (the site starts with https) protecting your data.<\/li>\n
- Correct Arabic content without glaring errors.<\/li>\n<\/ul>\n
Negative signs on the website<\/strong><\/h3>\n\n- A strange domain, or one similar to a well-known company’s name.<\/li>\n
- A rushed design, or one full of mistakes.<\/li>\n
- No “Contact us” or “About us” page.<\/li>\n
- Incomplete contact details (only a personal mobile number, no address).<\/li>\n
- Machine-translated content with glaring errors.<\/li>\n
- No SSL certificate (the site starts with http without the s).<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\nBefore any financial contact, browse the whole website. A rushed or incomplete website is the front of a company that rushes its work. A professional website reflects a professional company.<\/p>\n
How does Ekal help you with the legal procedures?<\/strong><\/h2>\nEkal Human Resources handles every procedure in a legal, transparent and documented way.<\/p>\n
What Ekal provides<\/strong><\/h3>\n\n- Official licence no. 25 from the Ministry of Human Resources.<\/li>\n
- Full registration on the official Musaned platform.<\/li>\n
- 5 branches in Riyadh to make in-person visits easier.<\/li>\n
- An electronic contract through Musaned that sets out every term before payment.<\/li>\n
- Official payment methods only (POS or the Riyad Bank IBAN).<\/li>\n
- Follow-up of your request from start to handover.<\/li>\n
- Customer service ready to answer questions about licensing and procedures.<\/li>\n<\/ul>\n
How you can check Ekal yourself<\/strong><\/h3>\n\n- Visit the Musaned platform and look up Ekal Human Resources.<\/li>\n
- Call the unified number 920033993.<\/li>\n
- Visit one of the company’s branches in Riyadh.<\/li>\n
- Read client reviews.<\/li>\n<\/ul>\n
Ekal’s philosophy<\/strong><\/h3>\nEkal is built on the motto “Leave it to us”. Transparency about licensing, procedures and payment is part of that motto. You are dealing with a company that shows you all its documents before you ask, because transparency is a natural right, not an extra feature.<\/p>\n
Contact Ekal<\/strong><\/h2>\nTo deal with a fully licensed recruitment company that documents every procedure, contact Ekal:<\/p>\n
\n- WhatsApp: 0536033993<\/li>\n
- Unified number: 920033993<\/li>\n
- Website: request our domestic services for individuals<\/a><\/li>\n<\/ul>\n
Our team will help you:<\/p>\n
\n- Explaining Ekal’s licence (no. 25) and its registration on the Musaned platform.<\/li>\n
- Providing the official electronic contract before any payment.<\/li>\n
- Guiding you through the legal procedures step by step.<\/li>\n
- Answering all your questions about licensing and procedures.<\/li>\n
- Turning recruitment from worry into complete confidence.<\/li>\n<\/ul>\n
Request recruitment<\/strong><\/a><\/h3>\nFrequently asked questions<\/strong><\/h2>\n1. How do I make sure a recruitment company is licensed in Saudi Arabia?<\/strong><\/strong><\/p>\nGo to the official government Musaned platform, search by the company’s name or licence number, and you will see the licence details and status. A licensed company shows as “active” with a specific licence number. If the company doesn’t appear in the results, or shows as “suspended” or “expired”, stop dealing with it immediately.<\/p>\n
2. Which authority issues recruitment licences?<\/strong><\/strong><\/p>\nThe official body is the Ministry of Human Resources and Social Development in the Kingdom of Saudi Arabia. The Ministry issues licences, monitors companies’ work and receives complaints against them. The Musaned platform is the official electronic portal that carries out recruitment procedures, and every licensed company must be registered on it.<\/p>\n
3. What is the difference between a recruitment licence and a mediation licence?<\/strong><\/strong><\/p>\nA recruitment licence allows the company to recruit the worker directly under the sponsor’s sponsorship. A mediation licence allows the company to “loan” the worker from its own sponsorship to the family for a set period. Some large companies (such as Ekal) hold both. Contact the company to find out which service best suits your needs.<\/p>\n
4. What is Ekal Human Resources’ licence number?<\/strong><\/strong><\/p>\nEkal is a Saudi company licensed by the Ministry of Human Resources, licence no. 25. The company is registered on the official Musaned platform. To check for yourself, go to the Musaned platform and look up “Ekal Human Resources” or licence number 25. For questions, call 920033993 or WhatsApp 0536033993.<\/p>\n
5. What does a “suspended” licence mean?<\/strong><\/strong><\/p>\n
- \n
- Issuing licences to new companies after checking the legal requirements.<\/li>\n
- Monitoring the work of licensed companies.<\/li>\n
- Receiving complaints against companies.<\/li>\n
- Suspending the licences of companies that break the rules.<\/li>\n
- Regularly updating the database of licensed companies.<\/li>\n<\/ul>\n
The role of the Musaned platform<\/strong><\/h3>\n
Musaned is the official electronic portal for recruitment in Saudi Arabia. Every legal recruitment must go through it. The platform lets you:<\/p>\n
- \n
- Check the licences of companies registered on it.<\/li>\n
- Issue visas electronically.<\/li>\n
- Sign electronic contracts.<\/li>\n
- Make official payments.<\/li>\n
- Follow the status of your request.<\/li>\n<\/ul>\n
How the Ministry and Musaned work together<\/strong><\/h3>\n
The Ministry of Human Resources issues the licence, and the Musaned platform carries out the procedures. A company licensed by the Ministry can register on Musaned and work legally. Any company that doesn’t appear on Musaned is necessarily not properly licensed.<\/p>\n
How do you look up a recruitment company’s licence in Saudi Arabia on the Musaned platform?<\/strong><\/h2>\n
Checking a recruitment company’s licence on Musaned is simple and needs no technical expertise. Here are the steps.<\/p>\n
Step 1: Go to the official Musaned platform<\/strong><\/h3>\n
Go to the official website of the government Musaned platform. Avoid links that come through WhatsApp or unknown messages, as they may be fake sites. Search for the platform through a search engine and check the website address.<\/p>\n
Step 2: Find the company lookup feature<\/strong><\/h3>\n
On the Musaned home page there is a feature for looking up licensed recruitment companies. The interface is in Arabic and easy to use.<\/p>\n
Step 3: Enter the company name or licence number<\/strong><\/h3>\n
Enter the company’s full name (such as “Ekal Human Resources”) or its licence number if you know it. The system will show you the basic information if the company exists.<\/p>\n
Step 4: Read the information shown<\/strong><\/h3>\n
You will see several key details, including:<\/p>\n
- \n
- The company’s full name.<\/li>\n
- Its licence number.<\/li>\n
- The licence status (active, suspended, expired).<\/li>\n
- The licence start date.<\/li>\n
- The company’s main city.<\/li>\n<\/ul>\n
Step 5: Match the information with what you have<\/strong><\/h3>\n
Compare this information with what the company provides on its website, in its contact details and on staff business cards. Any mismatch calls for checking directly with customer service.<\/p>\n
If the company doesn’t appear in the results<\/strong><\/h3>\n
If the company is missing from the Musaned search results, it means one of three things:<\/p>\n
- \n
- The company is unlicensed (fake).<\/li>\n
- The company is licensed under a different record from the name you are dealing with (a partner or agent).<\/li>\n
- A typing error (check the spelling of the name).<\/li>\n<\/ul>\n
In every case, it calls for a complete stop and deeper checks before any step.<\/p>\n
What is the difference between a recruitment company licence in Saudi Arabia<\/strong> and a mediation licence?<\/strong><\/h2>\n
In Saudi Arabia there are two types of licence for working with domestic workers, each with its own nature. Understanding the difference helps you know what kind of service you are getting.<\/p>\n
Recruitment licence<\/strong><\/h3>\n
- \n
- Allows the company to recruit the worker directly from the sending country.<\/li>\n
- The worker comes under the sponsorship of the sponsor (the employer).<\/li>\n
- The company handles the visa, medical tests, tickets and delivery.<\/li>\n
- The contract is directly between the sponsor and the worker.<\/li>\n<\/ul>\n
Mediation licence<\/a><\/strong><\/h3>\n
- \n
- Allows the company to “mediate” between the sponsor and the worker.<\/li>\n
- The worker may be sponsored by the company and loaned to the family for a set period.<\/li>\n
- The procedures are relatively simpler in many cases.<\/li>\n
- The contract is between the sponsor and the mediation company.<\/li>\n<\/ul>\n
How do you choose the right type?<\/strong><\/h3>\n
- \n
- If you want the worker under your direct sponsorship for the long term: choose a company with a recruitment licence.<\/li>\n
- If you want a short- or medium-term service with simpler procedures: choose a company with a mediation licence.<\/li>\n<\/ul>\n
Some companies hold both licences<\/strong><\/h3>\n
Large companies (including Ekal) may hold both types of licence to offer a range of services. Contact the company to find out which service is available for your needs.<\/p>\n
What information does the official licence record reveal?<\/strong><\/h2>\n
The official licence record on the Musaned platform reveals key information that shows whether a company is really trustworthy.<\/p>\n
Basic information<\/strong><\/h3>\n
- \n
- The company’s full name (it should match the name you are dealing with).<\/li>\n
- The unique licence number.<\/li>\n
- The licence status (active \/ suspended \/ expired \/ under review).<\/li>\n
- The licence issue date.<\/li>\n
- The licensed activity (recruitment, mediation or both).<\/li>\n<\/ul>\n
Useful extra information<\/strong><\/h3>\n
- \n
- The company’s main city.<\/li>\n
- Approved branches (if shown in the record).<\/li>\n
- The nationalities the company is allowed to recruit (in some cases).<\/li>\n
- Client ratings (if available on the platform).<\/li>\n<\/ul>\n
Warning signs in the record<\/strong><\/h3>\n
- \n
- A “suspended” or “under review” licence \u2014 don’t deal with the company before finding out why it was suspended.<\/li>\n
- An “expired” licence \u2014 the company hasn’t renewed its licence and may have stopped working legally.<\/li>\n
- The company name on Musaned is different from the name you are dealing with \u2014 check whether it is a trading name or a fraud.<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\n
Take a screenshot of the licence details before contacting the company. The screenshot serves as a reference if there is a dispute or if the information changes later.<\/p>\n
What does an expired or suspended licence mean?<\/strong><\/h2>\n
A company’s licence goes through stages, and each stage means something different for your decision.<\/p>\n
Active licence<\/strong><\/h3>\n
The company has a valid licence and may work with all its permissions. You can deal with it confidently, provided you check the other signs of reliability.<\/p>\n
Suspended licence<\/strong><\/h3>\n
The licence has been temporarily suspended, usually for reasons such as:<\/p>\n
- \n
- Administrative violations.<\/li>\n
- Complaints from clients.<\/li>\n
- Missing required documents.<\/li>\n
- Unpaid renewal fees.<\/li>\n<\/ul>\n
The company may not work during the suspension. Any dealings with it during this period may not be legal. Find out the reason for the suspension before any step.<\/p>\n
Expired licence<\/strong><\/h3>\n
The licence has expired and hasn’t been renewed. The company isn’t legally allowed to work in recruitment. Don’t deal with it, even if it claims to be “in the process of renewing”.<\/p>\n
Licence under review<\/strong><\/h3>\n
This happens in cases that need extra assessment by the regulators. It is best to wait until the situation is clear before dealing with the company.<\/p>\n
New (recently issued) licence<\/strong><\/h3>\n
A new company with a recent licence. It isn’t necessarily a bad company, but its experience is short. Check its management team, comments and reviews before dealing with it.<\/p>\n
How do you avoid fake companies in the Saudi market?<\/strong><\/h2>\n
Fake companies use several methods to look like real ones. Watching for certain signs protects you.<\/p>\n
Sign one: no licence on Musaned<\/strong><\/h3>\n
If the company doesn’t appear on the Musaned platform, it is either unlicensed or playing with its name. Either way, it is best avoided.<\/p>\n
Sign two: no physical premises you can visit<\/strong><\/h3>\n
A licensed company has a branch or office you can visit. A fake company avoids physical visits and prefers to communicate only remotely.<\/p>\n
Sign three: impersonating well-known names<\/strong><\/h3>\n
Some fraudsters impersonate well-known companies, using a similar domain (such as eikal instead of ekalsa) or a WhatsApp number close to the official one. Always check the official website and the published unified number.<\/p>\n
Sign four: no electronic contract<\/strong><\/h3>\n
A licensed company issues an electronic contract through the Musaned platform. A fake company may offer a handwritten “contract” or a simple undocumented file.<\/p>\n
Sign five: unusual payment requests<\/strong><\/h3>\n
Transfers to a personal account, full payment before the procedures start, requests for gift cards or non-standard payments. All are signs of fraud.<\/p>\n
How do you deal with a new company you don’t know?<\/strong><\/h3>\n
- \n
- Look it up on Musaned first.<\/li>\n
- Look for reviews from previous clients.<\/li>\n
- Ask to see a sample contract before committing.<\/li>\n
- Visit the branch in person before any payment.<\/li>\n
- Call its unified number to confirm it is genuine.<\/li>\n<\/ul>\n
What additional documents reveal a company’s reliability?<\/strong><\/h2>\n
After checking the licence, there are additional documents that reveal how professional and serious a company is. They don’t replace the licence but complement it.<\/p>\n
Commercial registration<\/strong><\/h3>\n
Every company in Saudi Arabia has a commercial registration with a specific number, issued by the Ministry of Commerce. The commercial registration:<\/p>\n
- \n
- Proves the company is legally registered.<\/li>\n
- Shows its official activity.<\/li>\n
- Contains the name of the owner or owners.<\/li>\n
- Has a start and expiry date (it is renewed periodically).<\/li>\n<\/ul>\n
Ask to see the commercial registration at the branch, or look up its number on the Ministry of Commerce’s official website to check.<\/p>\n
The company’s physical address<\/strong><\/h3>\n
A serious company has a clear, published address:<\/p>\n
- \n
- A specific building in a known district.<\/li>\n
- You can reach and visit it.<\/li>\n
- A clear company sign.<\/li>\n
- Published opening hours.<\/li>\n<\/ul>\n
Check the address on Google Maps before visiting. If the address is only “virtual” with no actual place, that is a warning sign.<\/p>\n
Unified contact details<\/strong><\/h3>\n
A licensed company has unified, published contact channels:<\/p>\n
- \n
- A fixed unified number (920) or (800).<\/li>\n
- An official email on the company’s domain (info@companyname.com).<\/li>\n
- An official website.<\/li>\n
- Social media accounts under the same name.<\/li>\n<\/ul>\n
Contact only through a personal mobile number, or a basic email (Gmail\/Hotmail) without an official website, is a sign the company isn’t professional.<\/p>\n
Client reviews<\/strong><\/h3>\n
Reviews on Google Maps, social media or review platforms should show:<\/p>\n
- \n
- Enough reviews (hundreds or thousands, not just dozens).<\/li>\n
- Reviews written at different times (not bunched in a short period).<\/li>\n
- Replies from the company to reviews (both positive and negative).<\/li>\n
- Realistic review content (describing specific experiences).<\/li>\n<\/ul>\n
Very few reviews, or reviews bunched on certain days, may be fake.<\/p>\n
Documented bank accounts<\/strong><\/h3>\n
A serious company receives payments into bank accounts in the company’s name and states the IBAN in the electronic contract. Ekal uses Riyad Bank as its official channel, and the IBAN is included in every contract.<\/p>\n
<\/a><\/figure>\nWhat is Ekal’s licence number and how can you check it?<\/strong><\/h2>\n
Ekal Human Resources is a Saudi company licensed by the Ministry of Human Resources and Social Development, licence no. 25. The company is fully registered on the official Musaned platform.<\/p>\n
How do you check Ekal’s licence?<\/strong><\/h3>\n
- \n
- Go to the official Musaned platform.<\/li>\n
- Search for “Ekal Human Resources” or licence number 25.<\/li>\n
- You will see the licence details, its status and start date.<\/li>\n
- Compare the information with what is on Ekal’s official website.<\/li>\n<\/ul>\n
Ekal’s official contact channels<\/strong><\/h3>\n
- \n
- Unified number: 920033993<\/li>\n
- Official WhatsApp: 0536033993<\/li>\n
- The official website.<\/li>\n
- 5 branches in Riyadh. Contact Ekal to find your nearest branch.<\/li>\n<\/ul>\n
A warning about impersonation attempts<\/strong><\/h3>\n
If someone contacts you claiming to be from Ekal through unofficial channels (WhatsApp from a number you haven’t verified, a message from a suspicious email), call the unified number 920033993 to check before taking any step. Don’t rely on the same channel the suspicious message came through.<\/p>\n
When should you ask for the licence number before contracting?<\/strong><\/h2>\n
Asking for the licence number isn’t rude; it is a natural right and professional practice. A licensed company won’t hesitate to give you the number.<\/p>\n
In the first conversation<\/strong><\/h3>\n
When you first contact any company, ask directly: “What is your licence number with the Ministry of Human Resources?” A quick, clear answer is a positive sign. Hesitation or reluctance is a warning sign.<\/p>\n
Before a physical visit<\/strong><\/h3>\n
If you decide to visit the company’s branch, check the licence first. Visiting an unlicensed company is a waste of time.<\/p>\n
Before paying<\/strong><\/h3>\n
Make a final check of the licence before any payment. Even if you have already started talking to the company, payment is the point of no return. Look it up again to be sure.<\/p>\n
In the written contract<\/strong><\/h3>\n
Ask for the licence number to be stated in the contract. A serious company states its number with pride. Reluctance to state it is, again, a negative sign.<\/p>\n
Practical advice<\/strong><\/h3>\n
Treat asking for the licence as a “first test” of the company. If it responds openly and confidently, it is probably trustworthy. If it is reluctant or refuses, there is reason for doubt.<\/p>\n
What do you do if you find out that the recruitment company in Saudi Arabia<\/strong><\/strong> is unlicensed?<\/strong><\/h2>\n
If it turns out the company you are dealing with is unlicensed, act quickly and wisely.<\/p>\n
Step 1: Stop immediately<\/strong><\/h3>\n
Don’t complete any procedure, don’t sign any paper, don’t send any more money. Stopping immediately protects what is left.<\/p>\n
Step 2: Keep records<\/strong><\/h3>\n
Keep all correspondence, receipts, photos and WhatsApp messages. This evidence may be important for any later legal action.<\/p>\n
Step 3: Try to recover any money paid<\/strong><\/h3>\n
- \n
- Call your bank immediately and ask them to stop any transfer in progress.<\/li>\n
- If you paid by credit card, contact the bank about the possibility of a dispute (chargeback).<\/li>\n
- Keep all the evidence to give to the bank.<\/li>\n<\/ul>\n
Step 4: Report it officially<\/strong><\/h3>\n
- \n
- Report the unlicensed company to the Ministry of Human Resources.<\/li>\n
- Report it to the police in the case of financial fraud.<\/li>\n
- Report it to the Musaned platform to protect others.<\/li>\n
- Note: don’t publish defamatory information on social media before legal action.<\/li>\n<\/ul>\n
Step 5: Find a licensed alternative<\/strong><\/h3>\n
After stopping dealing with the fake company, look for a licensed one. Don’t let a bad experience stop you meeting your real need. Companies such as Ekal are here to serve you legally and safely.<\/p>\n
What should you ask the company at your first meeting?<\/strong><\/h2>\n
Your first meeting with a recruitment company (whether on WhatsApp, by phone or in person) is a chance to assess its professionalism. Smart questions reveal a lot before you commit.<\/p>\n
Questions about licensing and legitimacy<\/strong><\/h3>\n
- \n
- What is your licence number with the Ministry of Human Resources?<\/li>\n
- What is your commercial registration number?<\/li>\n
- Which nationalities are you allowed to recruit?<\/li>\n
- How long have you been working in the Saudi market?<\/li>\n
- Can I see the licence document?<\/li>\n<\/ul>\n
Questions about the procedures<\/strong><\/h3>\n
- \n
- How are the visa procedures carried out through Musaned?<\/li>\n
- Which documents do you need from me?<\/a><\/li>\n
- How long does the whole process take?<\/li>\n
- Which request statuses can I track?<\/li>\n
- When does the worker’s medical test take place?<\/li>\n<\/ul>\n
Questions about quality and guarantees<\/strong><\/h3>\n
- \n
- How do you select workers before presenting them to clients?<\/li>\n
- Do you offer an online interview before I choose?<\/li>\n
- What are the guarantee and replacement terms?<\/li>\n
- What happens if the worker isn’t suitable after she arrives?<\/li>\n<\/ul>\n
Questions about payment<\/strong><\/h3>\n
- \n
- Which payment methods do you accept?<\/li>\n
- Do you accept payment into a personal account? (The right answer: no)<\/li>\n
- What is the company’s official bank IBAN?<\/li>\n
- Do you provide an electronic contract before payment?<\/li>\n
- Are instalments available, and on what terms?<\/li>\n<\/ul>\n
Questions about after-handover service<\/strong><\/h3>\n
- \n
- Whom do I contact if I have a problem after receiving the worker?<\/li>\n
- What is your average response time to client complaints?<\/li>\n
- How do you handle replacement requests?<\/li>\n<\/ul>\n
How these questions are answered is the best indicator of a company’s professionalism. Confident, clear answers are a positive sign; reluctance or evasive answers are a warning sign.<\/p>\n
What should you look out for on the company’s website?<\/strong><\/h2>\n
The company’s website is its digital shop window. Some indicators on the website reveal whether it is trustworthy.<\/p>\n
Positive signs on the website<\/strong><\/h3>\n
- \n
- The domain is in the company’s own name, not a generic one.<\/li>\n
- A professional design with complete information.<\/li>\n
- A “Contact us” page with a physical address, unified number and official email.<\/li>\n
- An “About us” page explaining its history and management team.<\/li>\n
- An SSL certificate (the site starts with https) protecting your data.<\/li>\n
- Correct Arabic content without glaring errors.<\/li>\n<\/ul>\n
Negative signs on the website<\/strong><\/h3>\n
- \n
- A strange domain, or one similar to a well-known company’s name.<\/li>\n
- A rushed design, or one full of mistakes.<\/li>\n
- No “Contact us” or “About us” page.<\/li>\n
- Incomplete contact details (only a personal mobile number, no address).<\/li>\n
- Machine-translated content with glaring errors.<\/li>\n
- No SSL certificate (the site starts with http without the s).<\/li>\n<\/ul>\n
Practical advice<\/strong><\/h3>\n
Before any financial contact, browse the whole website. A rushed or incomplete website is the front of a company that rushes its work. A professional website reflects a professional company.<\/p>\n
How does Ekal help you with the legal procedures?<\/strong><\/h2>\n
Ekal Human Resources handles every procedure in a legal, transparent and documented way.<\/p>\n
What Ekal provides<\/strong><\/h3>\n
- \n
- Official licence no. 25 from the Ministry of Human Resources.<\/li>\n
- Full registration on the official Musaned platform.<\/li>\n
- 5 branches in Riyadh to make in-person visits easier.<\/li>\n
- An electronic contract through Musaned that sets out every term before payment.<\/li>\n
- Official payment methods only (POS or the Riyad Bank IBAN).<\/li>\n
- Follow-up of your request from start to handover.<\/li>\n
- Customer service ready to answer questions about licensing and procedures.<\/li>\n<\/ul>\n
How you can check Ekal yourself<\/strong><\/h3>\n
- \n
- Visit the Musaned platform and look up Ekal Human Resources.<\/li>\n
- Call the unified number 920033993.<\/li>\n
- Visit one of the company’s branches in Riyadh.<\/li>\n
- Read client reviews.<\/li>\n<\/ul>\n
Ekal’s philosophy<\/strong><\/h3>\n
Ekal is built on the motto “Leave it to us”. Transparency about licensing, procedures and payment is part of that motto. You are dealing with a company that shows you all its documents before you ask, because transparency is a natural right, not an extra feature.<\/p>\n
Contact Ekal<\/strong><\/h2>\n
To deal with a fully licensed recruitment company that documents every procedure, contact Ekal:<\/p>\n
- \n
- WhatsApp: 0536033993<\/li>\n
- Unified number: 920033993<\/li>\n
- Website: request our domestic services for individuals<\/a><\/li>\n<\/ul>\n
Our team will help you:<\/p>\n
- \n
- Explaining Ekal’s licence (no. 25) and its registration on the Musaned platform.<\/li>\n
- Providing the official electronic contract before any payment.<\/li>\n
- Guiding you through the legal procedures step by step.<\/li>\n
- Answering all your questions about licensing and procedures.<\/li>\n
- Turning recruitment from worry into complete confidence.<\/li>\n<\/ul>\n
Request recruitment<\/strong><\/a><\/h3>\n
Frequently asked questions<\/strong><\/h2>\n
1. How do I make sure a recruitment company is licensed in Saudi Arabia?<\/strong><\/strong><\/p>\n
Go to the official government Musaned platform, search by the company’s name or licence number, and you will see the licence details and status. A licensed company shows as “active” with a specific licence number. If the company doesn’t appear in the results, or shows as “suspended” or “expired”, stop dealing with it immediately.<\/p>\n
2. Which authority issues recruitment licences?<\/strong><\/strong><\/p>\n
The official body is the Ministry of Human Resources and Social Development in the Kingdom of Saudi Arabia. The Ministry issues licences, monitors companies’ work and receives complaints against them. The Musaned platform is the official electronic portal that carries out recruitment procedures, and every licensed company must be registered on it.<\/p>\n
3. What is the difference between a recruitment licence and a mediation licence?<\/strong><\/strong><\/p>\n
A recruitment licence allows the company to recruit the worker directly under the sponsor’s sponsorship. A mediation licence allows the company to “loan” the worker from its own sponsorship to the family for a set period. Some large companies (such as Ekal) hold both. Contact the company to find out which service best suits your needs.<\/p>\n
4. What is Ekal Human Resources’ licence number?<\/strong><\/strong><\/p>\n
Ekal is a Saudi company licensed by the Ministry of Human Resources, licence no. 25. The company is registered on the official Musaned platform. To check for yourself, go to the Musaned platform and look up “Ekal Human Resources” or licence number 25. For questions, call 920033993 or WhatsApp 0536033993.<\/p>\n
5. What does a “suspended” licence mean?<\/strong><\/strong><\/p>\n